Here's Why We Built It

Hey Sumo-lings,

People are using FormGent to collect quotes, payments, quiz scores, and job applications - and then walking away from their WordPress dashboard to open Word, copy-paste the submission data, format it, and email it manually.

The form was doing its job. The hour after the submission wasn't.

That gap between "data collected" and "document delivered" is where a lot of the friction lives for small businesses and freelancers. You finally have good form. You still have to do the paperwork.

We shipped PDF Generation to close that gap.

What it actually does

When someone submits your form, FormGent can now automatically generate a formatted PDF and deliver it - either as a download link on the thank-you screen, or as an attachment in the confirmation email or both. No manual steps. No copy-pasting.

The PDF pulls in the actual submission data through dynamic tags. So Full Name, Email, Paid Amount, Digital Signature - whatever your form collects - shows up in the right place in the document, personalised to that specific respondent.

You set the template up once. It runs on every submission after that.

Templates, or a blank canvas

We didn't want people to start from scratch every time, so we built a few starter layouts:

Business - a letterhead-style layout for quote confirmations, application summaries, or anything that needs to look like official correspondence. Pre-structured with address placeholders and a clean body area.

Invoice - a table-based layout pre-loaded with payment tags: billing name, transaction ID, payment method, amount, currency, items table. If you're running payment forms through FormGent, this one is ready to go almost immediately.

Certificate - a decorative layout built for quiz completions or graded forms. Pre-populated with respondent name, score, and user details. Pair it with FormGent's Quiz feature and you have a full completion-to-certificate flow without a separate tool.

Custom Template - a completely blank editor. If your use case doesn't fit any of the above, you have full HTML control and can build exactly what you need.

A few things worth knowing

PDF Generation is a Pro feature. If you're on an AppSumo tier that includes Pro, it's already available to you under Form Settings → PDF Generation.

The first time you enable it, FormGent will prompt you to download the PDF rendering library. This is a one-time install across your site - not per form, not per template.

We also included password protection per PDF and RTL language support (Arabic, Hebrew, Persian). 

What this changes, practically

If you're running a service business and collecting quote requests, your client now gets a formatted quote summary the moment they submit - not after you've had time to type one up.

If you're running a paid course or membership, quiz completions can generate and deliver a certificate automatically.

If you have a donation or payment form, every transaction produces an instant invoice without you touching it.

FormGent has always been about not charging for things that should just work. PDF generation is table stakes for any serious form builder. It took us longer than we'd have liked to do it properly - dynamic templates, multiple layouts, email delivery, confirmation delivery. But we'd rather ship it right than ship it fast and patch it for six months.

We'd love to hear what you're going to build with this. Drop your use case below - especially if it's something we haven't thought of. Those replies directly shape what we prioritise next.

Thanks for being on this with us.

Masud Rana

Founder & CEO, FormGent

New Feature: OTP Verification

Hi Sumo-lings,

The conversations we've been having with you have been the most valuable part of this launch. You've shared use cases, edge cases, and frustrations - and that feedback goes straight into what we build next.

Today I want to talk about something we just shipped that many of you have been asking about, and frankly, something the form builder space has been surprisingly slow to get right: OTP Verification.

TL/DR; OTP Verification is live now. You can find full setup docs here: https://formgent.com/docs/otp-verification/

Here's the problem we kept hearing:

You spend time building a lead generation form, a registration flow, or a booking form. Someone fills it out. You follow up - and the email bounces. Or the phone number is fake. Or it's a bot. Or it's just someone who typed fast and made a mistake.

Every fake or unverifiable submission is wasted time. Wasted effort. A lead that was never really a lead.

We looked at what's out there. Many form builders either skip OTP entirely, or they bury it behind expensive add-ons and third-party workarounds that require you to stitch together three tools to make it work. That's the exact kind of fragmented, overengineered experience we built FormGent to replace.

So we built OTP Verification natively into FormGent - and we made sure it's actually flexible enough to use across real-world scenarios.

How it works:

When a user hits submit, FormGent sends a one-time password to their email address or phone number - whichever your form collects. They enter the code, it checks out, the form goes through. No verification, no submission.

You get to control the full experience:

• Email or SMS - email works out of the box with your existing WordPress mail setup. SMS works through Twilio, Firebase, or a custom gateway via our SMS Gateway integration.

• OTP expiry - default is 5 minutes, fully adjustable.

• Max attempts - blocks brute-force guessing after a set number of wrong entries (default: 5).

• Resend cooldown - prevents repeated resend requests (default: 45 seconds).

• Custom messages - every prompt, error, and confirmation shown to the user can be edited to match your brand or language.

You can set this up per form, directly inside your single form settings. No global switches that break everything else.

Where this actually matters for your business:

• Lead gen forms - stop collecting leads you can't reach. Require phone or email verification before the submission counts.

• Contact & inquiry forms - reduce junk inquiries from people who typed the wrong address or just wanted to skip past the form.

• Registration & onboarding - confirm a real person owns the email or number before creating their account.

• Booking & appointment forms - make sure your confirmations and reminders actually land somewhere.

• Quote or proposal forms - high-intent forms deserve real contact. OTP adds that trust layer without adding friction that drives away genuine leads.

• Gated content forms - stop disposable emails from accessing your resources.

This is the kind of feature that quietly improves every downstream process — your CRM stays cleaner, your follow-up rate improves, and your team stops chasing dead ends.

We've been deliberate about which features to build first. We're not trying to ship everything at once. We're trying to make sure that every feature we ship is done properly - configurable, native to WordPress, and genuinely useful in real workflows.

If you run into anything or have feedback on how this works in your specific use case, drop it in the comments or reach out directly. This community is shaping what FormGent becomes - and we're not done listening.

More coming. Stay close.

It’s been a few weeks since we launched FormGent on AppSumo, and one thing became very clear from how people are using it.

Collecting responses is only the first step.

What actually matters is what you can do with that data after.

We saw users trying to export their form entries for reporting, sharing with clients, or simply reviewing submissions in a structured way. In many cases, this part becomes harder than building the form itself.

That’s something we’ve been focusing on improving.

With FormGent, you can export your data easily, whether it’s a single entry or a full dataset. The goal is to make it usable right away, without extra cleanup or formatting.

👉 You can see how it works here: https://formgent.com/docs/entries-dashboard/

Alongside that, we’re putting more focus on form analytics.

Not just numbers, but insights that help you understand what’s working and where users drop off. This becomes especially important when you’re using forms for lead generation or decision-making.

👉 If you’re curious about how analytics can support real use cases, this might help: https://formgent.com/docs/report-analytics/

Many tools help you collect data. Fewer help you actually use it.

That’s the direction we’re continuing to build towards.

If you’ve been using FormGent, I’d love to know how you’re handling your data right now. What works, what feels limiting, and what would make it more useful for you.

Hey Sumo-lings 👋

Happy to see a 5-Taco review this week.

Glad that users are loving FormGent. It tells us we’re moving in the right direction.

We kept March simple. Less noise, more real improvements.

New Features

• Unified Payment Block (replaced multiple payment blocks into one)

• Stripe & PayPal subscription support

• Auto-save partial entries for both guest and logged-in users

• Save & resume link for unfinished forms

• Switch between Classic and Conversational form types

• Entry log to track response edits

• “Use label as placeholder” option for fields

• Independent grading system control inside form settings

• Default location support in Google Map field

• Quick access Form Settings button inside Gutenberg editor

Improvements

• Cleaner and grouped form settings for easier navigation

• Better control over dropdown search behavior

• Logic settings moved to a more accessible Advanced tab 

And numerous important fixes from Google Sheets integration to quiz end screen behavior.

We’ve seen some concerns around FormGent’s integration limitations, and we’re gradually expanding this area. One of our partners, Bit Integrations has enabled FormGent to connect with 320+ tools inside WordPress, which should cover most use cases.

You can explore the details here: https://bit-integrations.com/wp-docs/trigger/formgent-integrations/

What This Means for You

You can now build forms faster, recover user input easily, and manage payments without juggling multiple blocks.

Less setup. Fewer mistakes. More completed submissions.

What’s Next

• Login/Registration (In Progress)

• Conditional Confirmation (In Progress)

• OTP Verification (In Progress)

• Payment Gateway: Mollie (Upcoming)

• Payment Gateway: PayFast (Upcoming)

• AI Assistant (Upcoming)

We build, we test, we improve.

Thanks for being part of this journey.

- Masud Rana

Founder, FormGent

The Eid holidays just ended for us, and the timing was interesting.

We launched FormGent right before the break. The team was supposed to be on holiday, but we planned things a bit differently this time.

We kept our support team, developers, and even myself online throughout the week. Not fully working hours, but enough to stay close to what was happening.

We were watching how users were trying the product, where they were getting stuck, and what needed improvement. Some issues came up, which is expected at this stage, and we made sure those were addressed as quickly as possible.

This past week gave us something more valuable than just numbers. It gave us real usage, real feedback, and a clearer understanding of what matters most to you.

Every small fix, every response, and every update we made during this time was focused on one thing - making sure the product actually helps you get your work done without friction.

If you’ve already started using FormGent, your feedback has already shaped what we’re improving next.

And if you haven’t yet, I’d really encourage you to try it and tell us where it falls short. What feels slow, what feels missing, and what you think we should prioritize next.

That’s what helps us make this better in a meaningful way.