Q: When will the embed function have the following functionality (currently on your website as coming soon)
Options (coming soon)
Width: adjust the width of your form by adding the preferred width in pixels.
Height: adjust the height of your form by adding the preferred height in pixels.
Dynamic height: automatically adjust the height of the embed to fit the form content. This will make sure the full form content will be displayed without a scroll bar.
Transparent background: remove the default background to make your form blend into your website.
A: This is on our roadmap but we don't have any specific timelines for this yet. Currently you can manually specify the required width/height of the form within iFrame embed code. https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Also, you can change the form background color in Themes to make your form blend into your website. https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand
Q: Embed Issue resolved? I just purchased this, but need the embed issue resolved.
I noticed you suggested to create a subdomain on your site. But we need this on our site as we don't want to drive traffic to your site, but our site. That's SEO value/juice that we worked hard to build. Paying for this feature means we're paying you to send SEO traffic and juice your way...
I think this is a nono and needs to be resolved asap. We're basically paying you AND giving you traffic and losing on traffic analytics for our SEO purposes.
A: Just to clarify, we meant customizing the full form URL using custom domain (not subdomain). https://help.getformly.com/en/articles/9236645-customize-your-form-url
Regarding SEO issue, we'll aim to include fix in this month's release. Also, it would be useful if you could please share your embeded form link with our team at support@getformly.com
A: File storage is only counted for File upload question type (files uploaded by Respondent while completing your form) and you will get email notification once you are nearer to the limit. Also, if needed you can purchase more storage with one-time costs by contacting our team at support@getformly.com
Also, if you delete the already collected files (deleting entire response), your storage space would be freed up.
I'd like to get this to use on several different websites, including client websites, where they often gather details for local leads. I noticed that the templates on your website don't ask for a physical address. I saw someone's comment stating that it's difficult to add address details.
Can you add address as a standard field, and are there any other standard fields missing that we should know about?
Users - What is this about? Why the user limit and what do "users" do exactly? Are users actually clients who can access a separate dashboard? Or are they members of our (the agency's) team?
A: Please see our response below: 1. For address details, you can use Short text or Long text question type. We have more than 20 different field types available to choose from. https://help.getformly.com/en/articles/9489193-question-types
2. Users means team members - these users can create/edit form, workspaces, view results etc https://help.getformly.com/en/articles/9523411-add-users-to-your-account
Note - Individual workspace level permissions will be available in the future.
Also, you can share results with your team members and clients via email notifications, Google sheets/other applications if you want them to see only specific form data.
A: Currently one file (Max 10 MB) can be uploaded per question. But you can have unlimited file upload questions in each form. Respondent can also upload Zip file (containing multiple files).
If file is larger than 10MB, you can ask respondents to upload the file to a repository service—like Dropbox or Google Drive–and let them paste the link into a Website question.
Q: When will the embed function have the following functionality (currently on your website as coming soon)
Options (coming soon)
Width: adjust the width of your form by adding the preferred width in pixels.
Height: adjust the height of your form by adding the preferred height in pixels.
Dynamic height: automatically adjust the height of the embed to fit the form content. This will make sure the full form content will be displayed without a scroll bar.
Transparent background: remove the default background to make your form blend into your website.
Urmi_Formly
Jul 10, 2025A: This is on our roadmap but we don't have any specific timelines for this yet.
Currently you can manually specify the required width/height of the form within iFrame embed code.
https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Also, you can change the form background color in Themes to make your form blend into your website.
https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand
Share Formly - Forms, Surveys & Quizzes
Q: Embed Issue resolved? I just purchased this, but need the embed issue resolved.
I noticed you suggested to create a subdomain on your site. But we need this on our site as we don't want to drive traffic to your site, but our site. That's SEO value/juice that we worked hard to build. Paying for this feature means we're paying you to send SEO traffic and juice your way...
I think this is a nono and needs to be resolved asap. We're basically paying you AND giving you traffic and losing on traffic analytics for our SEO purposes.
Any ideas on if it's been resolved? Thanks.
Urmi_Formly
Jul 10, 2025A: Just to clarify, we meant customizing the full form URL using custom domain (not subdomain).
https://help.getformly.com/en/articles/9236645-customize-your-form-url
Regarding SEO issue, we'll aim to include fix in this month's release. Also, it would be useful if you could please share your embeded form link with our team at support@getformly.com
Share Formly - Forms, Surveys & Quizzes
Q: What if I run out of storage in respective tiers
If I run out of storage, what would be the monthly cost of extra storage?
Can I delete existing files to manage my storage space?
Urmi_Formly
Jul 7, 2025A: File storage is only counted for File upload question type (files uploaded by Respondent while completing your form) and you will get email notification once you are nearer to the limit. Also, if needed you can purchase more storage with one-time costs by contacting our team at support@getformly.com
Also, if you delete the already collected files (deleting entire response), your storage space would be freed up.
Share Formly - Forms, Surveys & Quizzes
Q: General Questions About Form Fields & Users
I'd like to get this to use on several different websites, including client websites, where they often gather details for local leads. I noticed that the templates on your website don't ask for a physical address. I saw someone's comment stating that it's difficult to add address details.
Can you add address as a standard field, and are there any other standard fields missing that we should know about?
Users - What is this about? Why the user limit and what do "users" do exactly? Are users actually clients who can access a separate dashboard? Or are they members of our (the agency's) team?
Urmi_Formly
Jul 1, 2025A: Please see our response below:
1. For address details, you can use Short text or Long text question type. We have more than 20 different field types available to choose from.
https://help.getformly.com/en/articles/9489193-question-types
2. Users means team members - these users can create/edit form, workspaces, view results etc
https://help.getformly.com/en/articles/9523411-add-users-to-your-account
Note - Individual workspace level permissions will be available in the future.
Also, you can share results with your team members and clients via email notifications, Google sheets/other applications if you want them to see only specific form data.
https://help.getformly.com/en/articles/9236720-email-notifications
https://help.getformly.com/en/articles/9197053-connect-with-google-sheets-and-3000-applications
Share Formly - Forms, Surveys & Quizzes
Q: What is max file size that can be uploaded per form?
Client is looking to have a video (no more than 8 mins) uploaded via submitted form after payment made.
Urmi_Formly
Jun 29, 2025A: Currently one file (Max 10 MB) can be uploaded per question. But you can have unlimited file upload questions in each form. Respondent can also upload Zip file (containing multiple files).
If file is larger than 10MB, you can ask respondents to upload the file to a repository service—like Dropbox or Google Drive–and let them paste the link into a Website question.
https://help.getformly.com/en/articles/9489193-question-types
Share Formly - Forms, Surveys & Quizzes