What does a workspace mean? Is that the same as a folder for a new client? If so, can we archive the workspace when done so that it does not count against our workspace limits?
A: Yes, workspace is same as a Folder for a new client/specific area of business. You can create workspace/folder named "Archive" and move all archived forms under this one workspace.
Note - Currently Account Owner and Admin can access All Workspaces, Forms and Results. Individual workspace level permissions will be available in the future (dates to be confirmed). If you just want to share...
If I move all old forms into an Archive Workspace, the workspace still counts against the limit though, right? I was hoping for a way that it wouldn't since we don't actually use this Archived workspace.
A: Please see our response below: 1. Yes, the form store the contact info and you can export data in CSV(Excel), HTML and PDF file formats. https://help.getformly.com/en/articles/9236673-export-and-share-your-responses
2. Yes, the form integrate with Google Sheets out of the box. https://help.getformly.com/en/articles/9197053-connect-with-google-sheets-and-3000-applications
I notice that you use iframe. But I found that iframes is not always flexible when I embed into my wordpress sites. For example, it's hard to adjust the width/height or the scrolling vertical frame will show and makes it look ugly. I'm not a developer so I don't understand all of the nuances of these challenges.
A: Yes, you can embed form on your webpage using iFrame. https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Example of embedded form (Feature request form) - https://www.getformly.com/roadmap
Also, you can customize the form URL using custom domain instead of embedding form. https://help.getformly.com/en/articles/9236645-customize-your-form-url
Please signup for Free account and you can get the iFrame code from Share tab for your form for testing. https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Q: When is the estimate timeline for automatically forms building using AI
Hi team, just like the tittle said. I'm hoping you are having a plan for this?
A: Thanks for your suggestions, currently we don't have any specific timelines for automatically forms building using AI feature, but we truly value your input and will keep it in mind as we plan future updates.
Hi there, I bought Tier 1 today and when I got to the end of setting up my questionnaire and pressed 'Publish', a pop-up appeared to say there's a limit of 15 questions! I didn't see this anywhere in the product description. This is the message that appeared. Mostly, I need to ask more than 15 questions. What are my options please? "This form uses features or exceeds usage limits not included in your plan. Email Notifications Verify Respondent email Your logo Remove Formly branding Custom Domain 15 Questions per Form" Thank you, Mary
A: Please log in to your Formly account and then redeem your code(s) on the below link and you should be able to access all paid features (including unlimited questions per form etc) https://getformly.app/redeemcodes If you are having any issues, please contact our team at support@getformly.com with your AppSumo code and account email address and will be happy to assist.
Q: What is considered a workspace?
What does a workspace mean? Is that the same as a folder for a new client? If so, can we archive the workspace when done so that it does not count against our workspace limits?
Urmi_Formly
Aug 28, 2025A: Yes, workspace is same as a Folder for a new client/specific area of business. You can create workspace/folder named "Archive" and move all archived forms under this one workspace.
Note - Currently Account Owner and Admin can access All Workspaces, Forms and Results. Individual workspace level permissions will be available in the future (dates to be confirmed). If you just want to share...
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
If I move all old forms into an Archive Workspace, the workspace still counts against the limit though, right? I was hoping for a way that it wouldn't since we don't actually use this Archived workspace.
Yes, Archive Workspace also counts against the limit.
Q: Storing contact info and Make.com Integration
Hi-
1- Does the form store the contact info? Or must we integrate this into our CRM?
2- Can the form integrate with Google Sheets out of the box? Or do we need a 3rd party integrator like Zapier, Make.com to sync with Google Sheets?
3- Do you support Make.com integration?
Urmi_Formly
Aug 27, 2025A: Please see our response below:
1. Yes, the form store the contact info and you can export data in CSV(Excel), HTML and PDF file formats.
https://help.getformly.com/en/articles/9236673-export-and-share-your-responses
2. Yes, the form integrate with Google Sheets out of the box.
https://help.getformly.com/en/articles/9197053-connect-with-google-sheets-and-3000-applications
3. Formly connects...
Share Formly - Forms, Surveys & Quizzes
Q: How flexibile is your embedded code?
I notice that you use iframe. But I found that iframes is not always flexible when I embed into my wordpress sites. For example, it's hard to adjust the width/height or the scrolling vertical frame will show and makes it look ugly. I'm not a developer so I don't understand all of the nuances of these challenges.
Are these issues common to your form as well?
Urmi_Formly
Aug 27, 2025A: Yes, you can embed form on your webpage using iFrame.
https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Example of embedded form (Feature request form) - https://www.getformly.com/roadmap
Also, you can customize the form URL using custom domain instead of embedding form.
https://help.getformly.com/en/articles/9236645-customize-your-form-url
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
do you have a life iframe i can test?
Please signup for Free account and you can get the iFrame code from Share tab for your form for testing.
https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Q: When is the estimate timeline for automatically forms building using AI
Hi team, just like the tittle said. I'm hoping you are having a plan for this?
Urmi_Formly
Aug 17, 2025A: Thanks for your suggestions, currently we don't have any specific timelines for automatically forms building using AI feature, but we truly value your input and will keep it in mind as we plan future updates.
Share Formly - Forms, Surveys & Quizzes
Q: number of questions per form?
Hi there, I bought Tier 1 today and when I got to the end of setting up my questionnaire and pressed 'Publish', a pop-up appeared to say there's a limit of 15 questions! I didn't see this anywhere in the product description. This is the message that appeared. Mostly, I need to ask more than 15 questions. What are my options please?
"This form uses features or exceeds usage limits not included in your plan.
Email Notifications
Verify Respondent email
Your logo
Remove Formly branding
Custom Domain
15 Questions per Form"
Thank you,
Mary
Urmi_Formly
Aug 16, 2025A: Please log in to your Formly account and then redeem your code(s) on the below link and you should be able to access all paid features (including unlimited questions per form etc)
https://getformly.app/redeemcodes
If you are having any issues, please contact our team at support@getformly.com with your AppSumo code and account email address and will be happy to assist.
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
Thank you very much, all sorted!