Hello, We are interested in Formly, but first we have several questions that we will appreciate if you can respond. 1- Can we insert /add Formly forms on social media websites, like Facebook and Instagram, etc...? 2- Can we add 2 emails instead of just one for the email notifications? 3- In case that in the future Formly receive a purchase's offer, can you say that you will honor all the LTDs within the purchase contract? We will be very grateful with your answers. Thank you
I’m unable to activate my AppSumo deal for this product. The activation process doesn’t work, and the in-app support chat (Intercom) doesn’t respond. I’ve also emailed the support team but haven’t received any reply.
Could someone please guide me on the process to resolve this?
A: Our team have already responded to your messages with redemption steps. If you are still having issues, please provide your account email address, redemption codes and screenshot/video highlighting the issue to support@getformly.com so our team can check.
Thanks, The reply came after I left comment here. You have great product but not so great CH team. If you need help, Let me know. I build Customer Happiness teams for SAAS products.
Q: I think these guys may have gone out of business
I've tried several browsers and alternate computers - none can get the site to load. Bummer if its out of business. I relied on this app for my client intake and forms. Anyone have any insight?
A: Update - Certificate issues have been resolved now, if you are still experiencing any issues, please contact our team at support@getformly.com and our team will be happy to assist. Thanks for your patience 🙏 ****** Apologies, we are currently experiencing intermittent security certificate issues and are actively working with the AWS infrastructure team to resolve them. The challenge lies in...
It would definitely be helpful if they would give us some real answers. I was told everything was fine on their end only to see I'm clearly not alone on this. I can't access anything, login, or so my previous foms at all.
Apologies, We are currently experiencing intermittent security certificate issues and are actively working with the AWS infrastructure team to resolve them. The challenge lies in the inconsistency of the issue — the SSL certificate is being blocked in some cases while functioning normally in others. we’ll provide an update as soon as the root cause is identified and a solution is implemented.
Q: Problems with your website and is it possible to embed videos into formly?
Hi, I wanted to know if it's possible to embed a video into a form and then ask questions about the video like a quiz? If it's not possible to embed videos using eye iframe, then is this something that has been considered on the roadmap? If not, can you please add it to the roadmap because it would be a very useful feature to have.
Secondly, your website is having some issues. Whenever you click...
A: Currently you can embed YouTube video in the question. https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand#h_a3b87b1305
Regarding preview template, please provide screenshot/video highlighting the issue to support@getformly.com so our team can check.
The "Preview template" issue on the website is now fixed as far as I can see. I have built many websites and I know to test them properly. I am telling you there was an issue before. Anyway, it doesn't matter anymore since it's now fixed. Thank you and thanks for sharing that article.
Q: Several Questions...
Hello,
We are interested in Formly, but first we have several questions that we will appreciate if you can respond.
1- Can we insert /add Formly forms on social media websites, like Facebook and Instagram, etc...?
2- Can we add 2 emails instead of just one for the email notifications?
3- In case that in the future Formly receive a purchase's offer, can you say that you will honor all the LTDs within the purchase contract?
We will be very grateful with your answers.
Thank you
Verified purchaser
Share Formly - Forms, Surveys & Quizzes
Q: Question on Custom Domains
Can one one create one custom domain
Ex: https://forms.yourwebsite.com
And have different forms attach to this custom domain ?
Ex:
1 - https://forms.yourwebsite.com/form-1
2 - https://forms.yourwebsite.com/form-2
Or
Do one has to make a custom domain for each form that one make ?
Verified purchaser
Share Formly - Forms, Surveys & Quizzes
Q: Unable to activate my AppSumo deal
I’m unable to activate my AppSumo deal for this product. The activation process doesn’t work, and the in-app support chat (Intercom) doesn’t respond. I’ve also emailed the support team but haven’t received any reply.
Could someone please guide me on the process to resolve this?
Verified purchaser
Urmi_Formly
Oct 10, 2025A: Our team have already responded to your messages with redemption steps. If you are still having issues, please provide your account email address, redemption codes and screenshot/video highlighting the issue to support@getformly.com so our team can check.
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
Thanks, The reply came after I left comment here. You have great product but not so great CH team. If you need help, Let me know. I build Customer Happiness teams for SAAS products.
Q: I think these guys may have gone out of business
I've tried several browsers and alternate computers - none can get the site to load. Bummer if its out of business. I relied on this app for my client intake and forms. Anyone have any insight?
Verified purchaser
Urmi_Formly
Edited Oct 15, 2025A: Update - Certificate issues have been resolved now, if you are still experiencing any issues, please contact our team at support@getformly.com and our team will be happy to assist.
Thanks for your patience 🙏
******
Apologies, we are currently experiencing intermittent security certificate issues and are actively working with the AWS infrastructure team to resolve them. The challenge lies in...
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
It would definitely be helpful if they would give us some real answers. I was told everything was fine on their end only to see I'm clearly not alone on this. I can't access anything, login, or so my previous foms at all.
Apologies, We are currently experiencing intermittent security certificate issues and are actively working with the AWS infrastructure team to resolve them. The challenge lies in the inconsistency of the issue — the SSL certificate is being blocked in some cases while functioning normally in others. we’ll provide an update as soon as the root cause is identified and a solution is implemented.
Q: Problems with your website and is it possible to embed videos into formly?
Hi, I wanted to know if it's possible to embed a video into a form and then ask questions about the video like a quiz? If it's not possible to embed videos using eye iframe, then is this something that has been considered on the roadmap? If not, can you please add it to the roadmap because it would be a very useful feature to have.
Secondly, your website is having some issues. Whenever you click...
Verified purchaser
Urmi_Formly
Oct 10, 2025A: Currently you can embed YouTube video in the question.
https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand#h_a3b87b1305
Regarding preview template, please provide screenshot/video highlighting the issue to support@getformly.com so our team can check.
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
The "Preview template" issue on the website is now fixed as far as I can see. I have built many websites and I know to test them properly. I am telling you there was an issue before. Anyway, it doesn't matter anymore since it's now fixed. Thank you and thanks for sharing that article.