Q: How do I create a screener that ends the survey on certain answers?
Hi, I need to create a screener question with conditional logic.
Example: Q1: Do you live in XX or the surrounding area? Yes → continue survey No → end survey
The Conditional visibility does not seem to work correctly?
I also want each survey form to include an introduction page and a thank you page.
Can you explain how to set this up properly, or confirm if it is not supported yet?
Marcus
Founder Team
Luka_originals
Apr 27, 2026
A: Hello, thanks for reaching out!
FormRobin's conditional logic today is show/hide only: it can hide or reveal a field based on a previous answer (for example, "if Q1 is No, hide Q2"), but it does not include an action to end the survey early or branch to a separate completion screen. So a screener-style flow that terminates on a specific answer isn't built in yet — that's a great fit for our...
I had a plan on creating specific contact forms, but the site seems to be down. Is this temporary?
Founder Team
Luka_originals
Mar 24, 2026
A: Hey, thanks for reaching out!
Sorry about that -- any downtime would have been temporary. The site should be back up and running now. If you're still experiencing issues, try clearing your browser cache or accessing it from a different browser.
If the problem persists, please email us at [email protected] and we'll look into it right away.
Q: UTM Tracking with Sendfox integration: Where to enable this in Formrobin?
Dear FormRobins, according to the documentation, FormRobin will send UTM values to Sendfox when integrated with a list. I have successfully integrated a form so that the contacts show up in Sendfox. However, there are no UTM values. Internet search says I need to enable "UTM tracking" in the "marketing" section of the form options. I do not see such a section or option. Please advise. Thank you & best regards, Lutz
Founder Team
Luka_originals
Mar 24, 2026
A: Hey Lutz, thanks for the detailed question and for integrating with SendFox!
To clarify -- there is no "marketing section" or "UTM tracking" toggle in FormRobin's form settings. It sounds like the information you found online may have been inaccurate.
Here's how UTM tracking actually works in FormRobin: UTM parameters (utm_source, utm_medium, utm_campaign, etc.) are automatically captured...
Hi, I'm a tax person. I have several tax forms (for example: form W9) that I use frequently. Can I turn that form into webform and have my clients submit online? Please let me know. Thank you!
Founder Team
Luka_originals
Mar 24, 2026
A: Hey EdenPrince, thanks for the question!
Yes, you can absolutely recreate forms like a W-9 as a web form in FormRobin and have your clients fill them out online. Here's how you could do it:
The quickest way is to use the AI form generator. Just type something like "Create a W-9 tax form with fields for name, business name, federal tax classification, exemptions, address, city, state,...
looked for "help" anywhere on site and didn't find it. I've connected via zapier and the data all comes over as one packet. used a formatter to split text but it doesn't split.
tried the onboard integrate to google sheets and get and error code i can only partially see. Sync error { "error": { "code": 400, "message": "Un... Error occurred: 4
This isn't a deal breaker by any means but it is frustrating and even more so because I couldn't find a support email address or chat window anywhere
Founder Team
Luka_originals
Mar 24, 2026
A: Hey BellMichelle, sorry to hear about the frustration -- and especially sorry you had trouble finding how to reach us.
Our support email is [email protected] -- feel free to email us directly anytime. We also have a help center at https://formrobin.helpscoutdocs.com with step-by-step guides for all integrations, including Google Sheets.
Q: How do I create a screener that ends the survey on certain answers?
Hi,
I need to create a screener question with conditional logic.
Example:
Q1: Do you live in XX or the surrounding area?
Yes → continue survey
No → end survey
The Conditional visibility does not seem to work correctly?
I also want each survey form to include an introduction page and a thank you page.
Can you explain how to set this up properly, or confirm if it is not supported yet?
Marcus
Luka_originals
Apr 27, 2026A: Hello, thanks for reaching out!
FormRobin's conditional logic today is show/hide only: it can hide or reveal a field based on a previous answer (for example, "if Q1 is No, hide Q2"), but it does not include an action to end the survey early or branch to a separate completion screen. So a screener-style flow that terminates on a specific answer isn't built in yet — that's a great fit for our...
Share FormRobin
Q: Site Down
Hello -
I had a plan on creating specific contact forms, but the site seems to be down. Is this temporary?
Luka_originals
Mar 24, 2026A: Hey, thanks for reaching out!
Sorry about that -- any downtime would have been temporary. The site should be back up and running now. If you're still experiencing issues, try clearing your browser cache or accessing it from a different browser.
If the problem persists, please email us at [email protected] and we'll look into it right away.
We'd love to help you get those contact forms...
Share FormRobin
Q: UTM Tracking with Sendfox integration: Where to enable this in Formrobin?
Dear FormRobins, according to the documentation, FormRobin will send UTM values to Sendfox when integrated with a list. I have successfully integrated a form so that the contacts show up in Sendfox. However, there are no UTM values. Internet search says I need to enable "UTM tracking" in the "marketing" section of the form options. I do not see such a section or option. Please advise. Thank you & best regards, Lutz
Luka_originals
Mar 24, 2026A: Hey Lutz, thanks for the detailed question and for integrating with SendFox!
To clarify -- there is no "marketing section" or "UTM tracking" toggle in FormRobin's form settings. It sounds like the information you found online may have been inaccurate.
Here's how UTM tracking actually works in FormRobin: UTM parameters (utm_source, utm_medium, utm_campaign, etc.) are automatically captured...
Share FormRobin
Q: Real Form to Webform
Hi, I'm a tax person. I have several tax forms (for example: form W9) that I use frequently. Can I turn that form into webform and have my clients submit online? Please let me know. Thank you!
Luka_originals
Mar 24, 2026A: Hey EdenPrince, thanks for the question!
Yes, you can absolutely recreate forms like a W-9 as a web form in FormRobin and have your clients fill them out online. Here's how you could do it:
The quickest way is to use the AI form generator. Just type something like "Create a W-9 tax form with fields for name, business name, federal tax classification, exemptions, address, city, state,...
Share FormRobin
Verified purchaser
Thank you, you just got a deal :) hopefully it will help me with automate the forms.
Q: can't get connected to google sheets
looked for "help" anywhere on site and didn't find it. I've connected via zapier and the data all comes over as one packet. used a formatter to split text but it doesn't split.
tried the onboard integrate to google sheets and get and error code i can only partially see. Sync error
{ "error": { "code": 400, "message": "Un...
Error occurred: 4
This isn't a deal breaker by any means but it is frustrating and even more so because I couldn't find a support email address or chat window anywhere
Luka_originals
Mar 24, 2026A: Hey BellMichelle, sorry to hear about the frustration -- and especially sorry you had trouble finding how to reach us.
Our support email is [email protected] -- feel free to email us directly anytime. We also have a help center at https://formrobin.helpscoutdocs.com with step-by-step guides for all integrations, including Google Sheets.
For the Google Sheets error (code 400), that...
Share FormRobin