Formsly Reviews

3.7

3.73 stars
3.73 stars
15

Taco ratings

5
5
3
0
2
AskSumo

Customers appreciate Formsly for its beautiful and modern UI, prompt customer support, and potential for growth. Some users mentioned limitations in form responses and missing features like integrations and form duplication. Despite these, Formsly's overall rating of 4.2 and positive feedback make it a solid buy, especially with the 60-day money-back guarantee.

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Showing 1 - 5 of 15 reviews
sheila79

Verified purchaser

Deals bought: 9Member since: Jun 2024
1 stars
1 stars
Nov 23, 2025

Can not log in, No one will help!

I purchased this product. I was in created forms and now I can not get in. I tried everything. Absolutely no support!!

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PE_GER

Verified purchaser

Deals bought: 58Member since: Apr 2020
1 stars
1 stars
Feb 21, 2025

A lot of bugs, no answer from support

We bought this tool as a feedback form for clients. Unfortunately, we cannot see the responses since 3 weeks. We wrote several mails and tried to reach the support team - but there is no answer. A survey Software, where you can’t see the answers is quite useless. So I do not recommend this software!!!

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max145
max145PLUS

Verified purchaser

Deals bought: 42Member since: Jan 2023
3 stars
3 stars
Jan 28, 2025

Good product but waiting 10+ days for Support reply.

This is a good product but I've been waiting 10+ days for a Support reply for a question related to pixel tracking... Someone please reply...

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jill.kismet

Verified purchaser

Deals bought: 2Member since: Feb 2024
4 stars
4 stars
May 10, 2024

It's a jump start

Formsly is a lot like LindoAI and I love that about it. Very comfortable and pretty to use. You can jump right in. At this moment because the form cannot be saved by the user-probably better for small forms-which is probably most people. The form I just created is mega and I hope it works out! I am keeping my fingers crossed! Some tips: 1>If you are on the chat trying to get help and it says "retry"-than no one is their and they never get the message. Instead email their customer support which is support@formsly.app. 2>You cannot move the questions very, well-just perhaps one up and one down. Much easier to add your question in the middle of the form by using the drag function and then copying and pasting the question from where it is in the form that you don't like.

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kopfconsulting

Verified purchaser

Deals bought: 42Member since: Oct 2018
3 stars
3 stars
Apr 17, 2024

Need the ability to duplicate forms

Honestly, the BIGGEST headache is the inability to duplicate forms. I use it for recruitment applications and I have to rebuild the form from scratch each time. It is a gigantic headache. The form itself is great, love the design and interface, but looking for another program as the constant rebuilding is a huge time waste. I also wish there was an ability to archive or categorize responses versus deleting them.

Founder Team
Formsly.app

Formsly.app

May 9, 2024

Hi,

Thank you for your review. I wanted to let you know that we are working on the feature you mentioned "Form/Survey Duplication" and are close to finishing it. We plan to release it very soon.

We would really appreciate it if you could reevaluate your review and rating after the feature is available.
Please let me know if there's anything else I can assist with.

Best regards,
Alex from...

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