84562Q: The logic behind pricing
I’m curious about the reasoning behind tiered pricing based on views instead of accounts or embeds. Is this due to analytics? Could you clarify this from an agency perspective?
Abdelhay_FouitaSmartWidgets
May 19, 2026A: Hello,
Pricing is based on views because costs scale with traffic, not with the number of accounts or embeds.
Each widget view generates server load, bandwidth, caching, and API usage costs.
From an agency standpoint, this is usually fairer:
- unlimited small clients stay inexpensive,
- high-traffic clients consume more resources and are priced accordingly.
It also avoids per-seat/per-account pricing, which agencies usually dislike.
Thanks for the clear explanation. I hear you and your point, however things like aggressive caching, ad blockers, embed restrictions, bots, or cross-device views can make counts feel a bit unpredictable or hard to forecast/control.
Thanks anyways, wish you the best.