Q: I want to like this product....but!

It fills a great niche. I need a real mobile app that connects to GPT.
But their team is not doing even the easiest things:

1. No email or chat support. I see others on this thread found an email...but I can't find it anywhere...and apparently...they don't respond anyways.

2. No communication from them. It's the easiest thing in the world to send your customers an email occasionally. But we have nothing from them.

3. Storage & folders: I thought I was getting a tool that would help me categorize & store my chats. That is the whole point of such an app. But no. It really appears to be just a skin on ChatGPT. I might as well just use the ChatGPT app.

I need an app that does the above described. Not much more. But they don't do the basics.
I can't keep this app. The team isn't engaged and the product will eventually break.

jjordanxPLUSSep 11, 2024
Founder Team
John_FrankAI

John_FrankAI

Sep 13, 2024

A: Hi there,

We're a small team - trying to get to customer inquiries as fast as we can. Frank stores your sessions but he's not a file management software - sorry if that was unclear in the product description.

The product has been live and working well for over 2 years now, and we're continuously improving on it as fast we can :)

Best
Team Frank

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