Fraud Blocker Questions

Showing 1 - 20 of 517 questions

Q: 🐛 BUG Update #4

We are still working through a couple bugs.

Thanks for bringing all of them to our attention; it's very helpful. Keep 'em coming!

Here's an update:

1) Meta Connections
Some users still receive an "Invalid Parameter" error when attempting to connect certain Ad Sets. Some are also not seeing all of their active Ad Sets. This is our top priority.

2) "Good" Facebook Crawlers
We will be making a change to these IPs to reduce confusion in reports.

2) Google MCC Connections
Our volumes have returned to normal. If you had issues before please try again.

3) Other improvements
Users have other recommendations such as removing GA connections after deleting domain names, adding a Facebook remove option, clarifying error messages in a few places, etc.

Note: we also add "Service Alerts" inside our webapp to provide the latest updates as well.

Mike_Fraud_BlockerPLUSEdited Nov 21, 2024
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Founder Team
Mike_Fraud_Blocker

Mike_Fraud_Blocker

Edited Nov 21, 2024

A: I appreciate your patience 🙏 We are working on all of them and they will get resolved.

Also, our API is still on schedule for later this month. Once it's live we'll send out an email, but you'll also see a new "API Key" tab in the "Account" area of our webapp.

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Q: What is the timeline for this feature? Same Google Ads Account connected to multiple domains?

Note: we currently do not allow connecting of multiple domain names to the same Google Ads account and we are working on releasing this feature soon.

Jake.TibiskiPLUSNov 4, 2024
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Founder Team
Mike_Fraud_Blocker

Mike_Fraud_Blocker

Nov 4, 2024

A: Hi Jake.

We updated our roadmap and it reflect that this would be shortly after the new year. We are prioritizing our API launch for the few remaining weeks of this year (along with email reports, new currencies, and some key bug fixes).

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Q: 👉 Update from Fraud Blocker

Hello all.

Our deal ended this past Friday and I want to share a couple updates:

1) 🪙 NEW CURRENCIES - 5 new currencies are now live as requested by Sumo users - PLN, MYR, KRW, RON, IDR. We are updating to international formatting later this week (periods/comma switches)
Here's a preview: https://fraudblocker.com/new-currencies

2) 🙋‍♂️ CUSTOMER SERVICE - We are still a bit behind unfortunately. We have been very busy but we will get to every question so please forgive any delays (we were the #1 selling app in Oct).

3) 🐛 BUGS - Some users are experiencing a "Failed to Fetch" issue for when connecting Meta. We are working on it. A separate error that occurs when connecting MCCs will also improve now that our deal has ended and invite volumes return to normal.

Onwards,
-Mike

Mike_Fraud_BlockerPLUSEdited Nov 4, 2024
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Founder Team
Mike_Fraud_Blocker

Mike_Fraud_Blocker

Nov 6, 2024

A: "Boosters" are also now live if anyone ever needs additional domains or ad clicks in the future.

Preview is here: https://fraudblocker.com/boosters

You can find them in your Subscription area when you select the "Change Plan" button.

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Q: Does monthly stack with the LTD?

tom895PLUSNov 1, 2024
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Founder Team
Mike_Fraud_Blocker

Mike_Fraud_Blocker

Nov 1, 2024

A: We have "Boosters" that stack with the LTD.

https://fraudblocker.com/boosters

Now that our deal is over, that button will be turned on in everyone's subscription page sometime this weekend so you can add more ad clicks if you need them at any point in the future.

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Q: Thank you all! 🙌 Our final Sumo deal has ended

Our final AppSumo promotion has just ended and we are truly grateful for your business and support.

In just 2 weeks, we on-boarded over 1,000 new customers and responded to hundreds of Sumo comments and emails (we're still catching up!).

Your feedback has been extremely helpful. We re-prioritized a few projects for the remainder of this year and we added a few new ones for 2025:

https://help.fraudblocker.com/en/articles/6797312-product-roadmap

On behalf of myself, Brandon and everyone on the team, thanks again for your business. We're determined to build a best-in-class fraud prevention service and we won't stop until we get there.💪

Onwards,
-Mike

Mike_Fraud_BlockerPLUSNov 1, 2024
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