Q: For announcements, is it (or can it be) on your roadmap to allow customers (both logged in and guest users) ...
to add their own comments and questions, for us to respond to? Or even to clap for/cheer for certain announcements? It would be great to have a more "interactive" feature to announcements so we know they are hitting the mark and welcomed (and are clear enough for folks to understand). Thanks!
A: Announcement reactions are planned. Announcement Comments - probably unlikely to build that. But never say never. https://feedback.frill.co/roadmap/adding-like-for-a-announcements
Perhaps you could add it to our board? It will get my vote! 🚀 https://feedback.frill.co/
Q: G'day Mike,
Thank you for being on Appsumo!
I just noticed that we are all linked to the business plan, this is great for tier 1 and fine for 2 but after reviewing the Frill website Tier 3 looks like it aligns with the Growth Plan. My concern is that in the future new add-on's may not become available to all of us full stack sumolings. It would be great to learn that tier 3 was linked to Growth for this reason. Thanks a lot for a great LTD and product!
A: I think UI/UX is probably our strongest point over the competition. That's the feed back we are getting. But also SSO and web hooks.
The biggest point of difference will be the new all-in-one widget we are launching. It will allow to totally break apart Frill and create multiple widgets or and all-in-one widget.
a few more things here: https://www.saasbattles.com/productstash-vs-frill-alternatives-review
A: Not as yet. I don't have any experience with what it entails. Perhaps you can email us at support? Language Mapping will go live soon: https://feedback.frill.co/b/4q0qxv2r/frillco-customer-ideas/language-mapping
A: As of next week, yes :) If you join our Facebook community, you can see what we are about to release: https://www.facebook.com/groups/180279940621320
Q: Hi Mike Are you planning to put Frill.
co on appsumo?
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Q: Hi.
When will you come back on appsumo?
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Q: Hello, Have you planned a new offer on Appsumo?
I will let myself be tempted by your software :-)
See you soon
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Q: Is creating a company (subdomain) required for the redemption to be complete?
I.e. the page after creating the account. I see that it's not possible to update this later currently from the feature requests.
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Q: Problem with registration.
I bought Tier 3. And when I registered I see a message: "Your token has been used" And My account is free. 😱😱😱.
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Verified purchaser
Fixed ❤️❤️❤️
Q: Problem with registration.
I bought Tier 3. And when I registered I see a message: "Your token has been used" And My account is free. 😱😱😱.
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Q: How do you compare to Sleekplan?
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Q: For announcements, is it (or can it be) on your roadmap to allow customers (both logged in and guest users) ...
to add their own comments and questions, for us to respond to? Or even to clap for/cheer for certain announcements? It would be great to have a more "interactive" feature to announcements so we know they are hitting the mark and welcomed (and are clear enough for folks to understand). Thanks!
Mike_Frill
May 15, 2024A: Announcement reactions are planned.
Announcement Comments - probably unlikely to build that. But never say never.
https://feedback.frill.co/roadmap/adding-like-for-a-announcements
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Q: Can you please explain what do you mean by Privacy add-on?
Mike_Frill
May 15, 2024A: The Privacy Add-on allows you to keep your board private from non authenticated users :)
Cheers,
Mike.
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Q: Also, are you working on API or Zapier integration?
If so, when are you planning to ship?
Mike_Frill
May 14, 2024A: Not currently but it’s in the pipeline.
In the meantime you can either use our Webhooks, or our Pabbly or Integrately integrations.
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Syncspider integration would also be appreciated.
Thanks,
Matt
Perhaps you could add it to our board? It will get my vote! 🚀
https://feedback.frill.co/
Q: G'day Mike, Thank you for being on Appsumo!
I just noticed that we are all linked to the business plan, this is great for tier 1 and fine for 2 but after reviewing the Frill website Tier 3 looks like it aligns with the Growth Plan. My concern is that in the future new add-on's may not become available to all of us full stack sumolings. It would be great to learn that tier 3 was linked to Growth for this reason. Thanks a lot for a great LTD and product!
Mike_Frill
May 15, 2024A: Hey, yes it is linked to the Growth Plan as it's our highest plan.
We have no plans for any other add-ons at this stage.
Cheers,
Mike.
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Q: I haven't yet used a tool like this but looking forward to soon.
I know of Canny and Feedbear. So what's your main competitive advantage over those?
I use a lot of Notion everyday and I'd like submission of feedback and roadmap embeddable in there. You're shipping this functionality next week?
Mike_Frill
May 15, 2024A: I think UI/UX is probably our strongest point over the competition. That's the feed back we are getting. But also SSO and web hooks.
The biggest point of difference will be the new all-in-one widget we are launching. It will allow to totally break apart Frill and create multiple widgets or and all-in-one widget.
a few more things here: https://www.saasbattles.com/productstash-vs-frill-alternatives-review
Cheers,
Mike.
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Q: How do I get feedback from clients?
Is it only via the widget or can I ask via a URL?
Mike_Frill
May 15, 2024A: Currently only via platform, but we are launching our new all-in-one widget soon, so both :)
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Q: Does support work on the weekends?
Got an issue with activation.
Mike_Frill
May 15, 2024A: Hey! Sometimes we do, but sometimes our kids need entertaining. 😂
If you send an email to support@frill.co we’ll sort it out for you.
Cheers,
Mike.
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Q: Hello, Are there any plans for RTL support?
Mike_Frill
May 15, 2024A: Not as yet. I don't have any experience with what it entails. Perhaps you can email us at support?
Language Mapping will go live soon: https://feedback.frill.co/b/4q0qxv2r/frillco-customer-ideas/language-mapping
Cheers,
Mike.
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Q: 1.
Is it possible to change the domain?
2. Is it possible to hide individual tabs or make them unlisted?
Mike_Frill
May 15, 2024A: 1) Yes on all plans.
2) Not yet but yes, as of next week :)
Cheers,
Mike.
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1) yes CNAME is available on all tiers.
2) no, not yet. Soon though.
Q: Does it work under a separate address as a completely separate service?
Can it be run on an existing website?
Mike_Frill
May 15, 2024A: Sorry I don't understand. Every tier has CNAME and you can install the widget inside your app.
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Q: Hi, Does 1 Company mean I can have only one project?
Or can I gather product ideas for multiple projects under the same company banner?
Thanks
Mike_Frill
May 15, 2024A: yes one company = one domain/CNAME.
Cheers,
Mike.
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Q: I really want to upgrade to tier3, I am on tier2 now.
How can I do this? Do I need to cancel my account and then re-purchase?
Mike_Frill
May 15, 2024A: You can do this in your AppSumo account.
Cheers,
Mike.
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Mike pointed out that I could do this from within AppSumo (which I managed to do). Their support was pretty quick.
Q: Hi Mike, Is it possible to embed a full roadmap or the ideas collection part (via iframe) into a community (like Circle.
so) or a webpage?
Thanks,
Matt
Mike_Frill
May 15, 2024A: As of next week, yes :)
If you join our Facebook community, you can see what we are about to release:
https://www.facebook.com/groups/180279940621320
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