captainbencaptainben
captainbenPLUS
Jun 9, 2021

Q: "Allow anonymous feedback" is needed.

Users giving feedback is a favor, don't charge them more time in creating an account or charge them their personal data in order to do me a favor of getting feedback.

Note...i just wasted a bunch of time writing this..then went to submit and was asked to login and or sign up...that workflow is just disrespectful and the result is a fail on receiving valuable feedback. So f'ing dumb to have the thesis that people doing favors of feedback want to be forced to sign in.

Founder Team
Mike_Frill

Mike_Frill

May 15, 2024

A: Hi Ben,

There are multiple authentication methods.
Some customers decide they want people to sign up.
Others use Single Sign-on.

I'm guessing you tried to leave feedback on our board which is for customers only?

We are working on Guest Authentication which should be live in the next sprint.
https://feedback.frill.co/roadmap/guest-authentication

​Cheers,
​
​Mike.

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