FuseBase Questions

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Q: Comparison in 2025

With the latest updates:
1. How does it compare to SuperOkay?
2. Are advanced workflow automation, branching logic, and internal flow options available like Moxo?
3. Does it have chats with both internal and external project members?
4. Can Flow include/integrate automations?
5. What happens when credits are consumed? Higher plans available?
6. What if we need more than 50 portals?
7. Are 50 users internal only, or do they include external users?
8. Can AI agent perform automation and call an API/MCP?
9. Is it possible to trigger the AI agent from outside the FuseBase portal?
10. Are AI credits for automations and requests capped? How can we BYOK or increase limits?
11. Is SOC II compliance supported?
12. What customizations are included in Whitelabel and email Whitelabel?
13. Can we integrate our own cloud, like SharePoint, or Pinecone?

OivasPLUSOct 1, 2025
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Founder Team
Pavel_FUSEBASE

Pavel_FUSEBASE

Oct 1, 2025

A: Hi

Thank you for your questions!

1) You can read a product comparison here: thefusebase.com/comparison/fusebase-vs-superokay/

2) We have an automation module that allows you to add your own workflows. You can also create processes within the portal. Our processes are currently simpler than those in Moxo, but we are working on expanding their capabilities.

3) Yes, of course.

4) Yes, if I...

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Q: Navigation and granular folder permissions?

If we setup a portal to have multiple folders representing different clients, how should navigation to those folders appear on the main portal?

For example, is it best practice to use main folders for functions, e.g. "Meeting Notes", then have a sub-folder under that for each client? If so, will "Meeting Notes" on the sidebar now have a dropdown that only shows the sub-folder for the logged in client? Please give an example of best practice for navigation links using granular folder permissions. Thank you!

starbornmediaPLUSOct 1, 2025
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Founder Team
Pavel_FUSEBASE

Pavel_FUSEBASE

Oct 1, 2025

A: Hi

At the moment, granular permissions can be set at the folder level (not for subfolders). This means you can create separate folders for each client, and within those, subfolders for different types of data (documents, projects, etc.). As a result, each client will only see their own folder and will not have access to other clients’ folders.

You can also create shared folders that are...

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Q: Database

Can a counsellor use this software for a client data base?

lioneldhSep 30, 2025
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Founder Team
Pavel_FUSEBASE

Pavel_FUSEBASE

Sep 30, 2025

A: Hi

I believe so. You will be able to populate our database with clients and either share the database or create client portals based on it. However, ideally, we would need to learn more about your specific use case to provide a more precise answer.

We can arrange a call to discuss this in more detail. If you are interested, please select the "Book Demo" option on our website and choose a...

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Q: Change Login Portal Design

Can we change it? Currently, the design is a template by Fusebase, and we cannot redesign it.

asyrofmuzakkiPLUSSep 30, 2025
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Q: what is the difference between the old deal and now?

100190475568318011146Sep 30, 2025
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