PaoloCQ: Hi, I'm confused.
I bought 3 codes back in 2020.
1) So does my Nimbus codes give me the features of 3 TheFuseBase actual codes?
2) Can you please clarify the difference between:
USERS vs INTERNAL WORKSPACE GUESTS
3) Can you please explain the difference between:
Workspaces vs Clients Portals vs Client Accounts?
4) With my previous purchase I had these benefits:
Multiple
All features above included
40 teammates
200 workspaces
200 GB storage
4,500 OCR records
Branded customer portal
White label v1
I guess I should get the same with your new app. Can you confirm you will honor my previous purchase as early adopter who helped you during the initial launch of your venture?
Thank you,
Paolo
Pavel_FUSEBASE
May 15, 2024A: Hi,
you keep old limits and stack up new limits. FAQ:
https://nimbus.nimbusweb.me/share/9265519/qq79ay5p4x4dc67bcod9
How AppSumo 2020 upgrade to 2023 looks like?
We updated to even out as much as possible for old coupon holders due to many requests for some of the features. However, that has to go through a manual support process and may take some time because we manually process it. Unfortunately, we can't move our developers from urgent reports, what we get from all users in the new FuseBase but you will get what you are supposed to get anyway!
Example for 10 codes total (9 old and 1 new, total 10), where at least one code is new:
Teammates (now Users) = your old deal limit 200 + new code limit 1 = 201
Guests (internal workspace guests) = old 200 * 3 + new 3 = 603
Client portals = 15 (not stackable with old coupons if you have 10 but if you buy more than 10, we stack up according to the new deal rules 2 portals per code)
Storage = old limit 1TB (free upgrade from 600GB to 1TB) + 50GB new deal = 1.05TB
OCR = old 15000 + new 1500 = 16500
Guests = Unlimited - upgraded from new deal
Multi-portals = upgraded from new deal
Granular portal = upgraded from new deal
FuseBase AI = included (for 10 codes, you need to have at least 9 old and one new)
Nimbus Capture = included
Nimbus Clipper = included
What is the difference between Users, Internal workspace guests, and Client accounts?
Users - internal team members, people with whom you work on a regular basis.
Internal workspace guests - these users you can invite inside your internal workspaces (kitchen), for example, subcontractors
Client accounts - that's your clients in client portals.