Hi, I purchased at 3 codes/10 users and have found that fusebase is a good solution. However I am realizing I should have purchased at a slightly higher level to access a couple of features. I am using Fusebase in a very simple way that is valuable to me but not really wanting to pay for a lot of the extras (AI powered features etc.). Will additional keys come on sale at some point or is there some way to do an upgrade from 'Essentials' level for a couple key options?
If you reach the limit, you will not be able to add new content to your workspace. However, you will still be able to either delete unnecessary data or purchase additional storage.
Thanks for the response. More questions: Is the storage 2 TB for just the main account? Or is it 2TB per client account?
I am starting to wonder if I can make it into an EHR given your HIPAA compliance.
If I get the highest Tier, it shows you have unlimited Client accounts. If I give one of the Client Portals to a clinic, can they create client accounts for patients under it? How would be the best way to set up this type of account for a healthcare clinic?
Founder Team
Pavel_FUSEBASE
Jun 12, 2026
A: HI
1) This storage applies to the entire organization (not to individual portals or clients).
2) Yes, each portal is isolated from the others. You can create a portal for a specific client and invite their employees as portal managers, and they will be able to invite clients themselves.
Q: AI Models not woring
All models giving error - The selected model is unavailable right now. Please try again later or switch to another model.
No response from Support so far. Has anything changed? If this is a broader outage can you please put a platform notice for everyone?
Pavel_FUSEBASE
Aug 21, 2026A: Hi
1) Could you tell us where exactly you contacted support? Did you open a ticket or send an email?
2) The issue affected only older threads yesterday, and new ones were fine. It was a temporary issue and has already been resolved.
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Q: Upgrades, additional codes options?
Hi, I purchased at 3 codes/10 users and have found that fusebase is a good solution. However I am realizing I should have purchased at a slightly higher level to access a couple of features. I am using Fusebase in a very simple way that is valuable to me but not really wanting to pay for a lot of the extras (AI powered features etc.). Will additional keys come on sale at some point or is there some way to do an upgrade from 'Essentials' level for a couple key options?
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Q: File Storage
What happens if we reached the 2TB Storage?
Pavel_FUSEBASE
Jun 12, 2026A: Hi
If you reach the limit, you will not be able to add new content to your workspace. However, you will still be able to either delete unnecessary data or purchase additional storage.
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Q: Storage Size Question
Thanks for the response. More questions:
Is the storage 2 TB for just the main account? Or is it 2TB per client account?
I am starting to wonder if I can make it into an EHR given your HIPAA compliance.
If I get the highest Tier, it shows you have unlimited Client accounts. If I give one of the Client Portals to a clinic, can they create client accounts for patients under it? How would be the best way to set up this type of account for a healthcare clinic?
Pavel_FUSEBASE
Jun 12, 2026A: HI
1) This storage applies to the entire organization (not to individual portals or clients).
2) Yes, each portal is isolated from the others. You can create a portal for a specific client and invite their employees as portal managers, and they will be able to invite clients themselves.
Share FuseBase
Q: What Ai models latest do you use? Or is it delayed?
What Ai models latest do you use? Or is it delayed? How about byok? Straico available?
Pavel_FUSEBASE
Jun 12, 2026A: Hi
If you are referring to agents, the currently available OpenAI models include versions 5.4 and 5.5. You can also connect your own OpenAI key.
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how about claude? and straico? its been like 2 -3 years this was asked straico its still not available?