dbbd9b1e06124c66851ec03ff6bed7bjpQ: So I asked now the third time via email, as you had recommended there: https://appsumo.
com/products/fusebase/questions/please-answer-to-my-post-there-https-1331471/
addressed to team@nimbusweb.co and contact@thefusebase.com
but did not receive any answer.
Who will now answer my questions (https://appsumo.com/products/fusebase/questions/please-answer-to-my-post-there-https-1331471/) ?
Alex_FUSEBASE
May 15, 2024A: Thank you. There are a lot of questions, so I missed that one. I've replied in the original thread.
As for your decision to keep the new coupon(s) or not, we respect whatever you decide. If you decide you upgrade your account in the future, you may buy a subscription or an add-on.
Verified purchaser
For all with the same question: If you have purchased 2 codes in the year 2020 (old tier-2) and if you now purchase 1 more code, you will not get the recent Tier-3. Instead of 200 GB you`ll get 150 GB, same for Workspaces 200 GB but you'll get 150. I have got this confirmed now via email.
Hi
We updated to even out as much as possible for old coupon holders due to many request for some of the features. However that's have to go through manual support process and may take some time because we manually process it. Unfortunately, we can't move our developers from urgent reports, what we get from all users in the new FuseBase but you will get what you suppose to get anyway!
Example for 10 codes total (9 old and 1 new, total 10), were at least one code is new:
Teammates (now users) = your old deal limit 200 + new code limit 1 = 201
Guests (internal workspace guests) = old 200 * 3 + new 3 = 603
Client portals = 15 (not stackable with old coupons if you have 10 but if you buy more than 10, we stack up according to the new rules 2 portals per code)
Storage = old limit 1TB (free upgrade from 600GB to 1TB) + 50GB new deal = 1.05TB
OCR = old 15000 + new 1500 = 16500
Guests = Unlimited - upgraded from new deal
Multi-portals = upgraded from new deal
Granular portal = upgraded from new deal
AI included (for 10 codes, you need to have at least 9 old and one new)
Nimbus Capture = included
Nimbus Clipper = included
Hope that helps and explains.