Q: few clarifications
1. Giving it a try, don't know if I am doing it right, but I think it needs to pick up docs, self-process and convert, rather than requiring human intervention in the processing stages, maybe I am not doing it right.
2: I found it needs to do a better job at multi-currency to convert into a common currency, such as the Kenyan Shilling and Ethiopian Bir recognition.
Ramil_From_Fynlo
Dec 17, 2025A: Hi octococonut,
Sorry for the confusion. To keep Fynlo secure, we support specific file formats to ensure we’re processing the right documents correctly.
AI Expense currently supports most common formats such as JPEG, PNG, and PDF. You can find the full list and troubleshooting tips here: https://assist.fynloapps.com/hc/en-us/articles/5045288685726-My-Receipts-Are-Not-Showing-in-AI-Expense-How-to-Fix-It
I’ll also share your feedback with our developers regarding Kenyan Shilling and Ethiopian Birr and see how we can support them as soon as possible.
Let me know if you have any other questions. I’m happy to help!