I purchased the product 8 days ago. I tried to activate it and I am unable due to a technical error on the site. I have been sent multiple emails and I got no response.

Is hello@gajix.com the email we should use for support requests (is the one listed in the product purchase page)? Which support guarantees should I expect on the future? I am afraid that if I got no support during the sales phase, I will not be able to get any later on.

I really want to like this product. I hope we can solve the problem and improve the support workflows.