4.1
Taco ratings
Gappeo has received positive feedback from customers, particularly for its comprehensive range of assessments, user-friendly interface, and responsive customer service. While there have been some minor issues such as delayed email notifications and occasional technical glitches, the overall consensus is that Gappeo is a solid choice for those seeking a talent and skills assessment platform. With a 4.1 overall rating and a 60-day money-back guarantee, it's definitely worth considering.
AI-powered summary of customer reviews
Verified purchaser
Big Security Breach detected, but the team is not acting on it at all.
We were using this tool, until we found a serious security breach. We reported this to the support team a week ago, and have not heard back from them ever since.
Honestly, if this kind of threat to the whole tool is not being taken seriously, I don´t want to use that tool anymore.
For the record, this is the message that went out to Gappeo.
"I hope this message finds you well. We have recently discovered a critical security breach in the ATS platform provided by your team that requires immediate attention.
The issue involves candidates who complete an assessment and exit the platform being able to re-enter and access all assessments taken by other candidates. This not only poses a significant threat to the confidentiality of our assessment process but also compromises the integrity of the platform and the fairness of candidate evaluations.
We kindly request your urgent investigation into this matter and a swift resolution to prevent further unauthorized access. Please let us know the steps you will take to address this and any interim measures we can implement to mitigate the risk while the issue is being resolved."
Adi_A
Jan 7, 2025Dear najef11,
Thank you for sharing your feedback. I’d like to clarify that our system is completely robust, and thousands of candidates and companies rely on our platform daily for their assessments.
The incident you mentioned pertains to a user who logged in as the admin of their account. Naturally, an admin has the ability to view all candidates and their scores, as this is an essential...
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Verified purchaser
Grab it before it goes.. .. ... Booom!!!!
I recently purchased Gappeo through an AS deal, and I’m thoroughly impressed with the value it provides for our hiring needs.
The platform offers incredible value for money, giving us access to a comprehensive set of features at a fraction of the cost compared to other platforms. It includes a vast library of over hundreds of scientifically designed tests across various job roles, allowing for tailored assessments specific to the skills we require. The end-to-end automated testing feature simplifies the entire assessment process, enabling us to set up tests, send invitations, and receive reports effortlessly, saving us significant time and effort. Gappeo also delivers robust reporting and analytics, providing in-depth insights into candidates' performance, which helps us make informed, data-driven decisions. With remote work becoming increasingly common, Gappeo’s platform facilitates seamless remote assessments. Additionally, the timely review and feedback mechanism supports ongoing employee development, while its user-friendly interface makes navigation easy for both hiring managers and candidates. Overall, Gappeo has exceeded my expectations and is an excellent investment for our organization in streamlining hiring process while ensuring quality assessments.
I highly recommend this platform as an effective talent skill assessment solution, especially considering this is the highest plan they offer—grab it before it’s gone! Boom!
Adi_A
Jan 7, 2025Dear Sean4312,
Thank you for your feedback! We are glad to have you on Gappeo.
Cheers
Adi
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Verified purchaser
Purchased credits not being added to account
I recently purchased the Tier 3 plan, which has generally met our needs. However, when we exhausted our 30 monthly credits, I purchased additional credits that failed to appear immediately in my account.
After contacting support, they confirmed receipt of payment but informed me they were unable to add the credits to my account. This delay is significantly impacting our operations, as our test takers are receiving "insufficient credit" messages when attempting to take their tests.
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Verified purchaser
Great product!
I am not a hiring manager but saw that I could use it for my clients. I'm glad I purchased this as I had been looking for a way to provide more in-depth coaching to my clients using assessments. The database of assessments is mindblowing. My client loved taking it and even opted for the proctoring as I told him no need. He said "Assessment was super interesting and interactive ma'am" which was great. I am looking forward to using this more. And, thanks for the personal demo so I can understand the product more. You all rock!
Adi_A
Nov 25, 2024Dear iRock, Thank you for your wonderful review—we're thrilled to know you loved our product!
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Verified purchaser
Only 10 candidate can actually attempt the test
It is said that we can send unlimited invites, but what is the purpose of sending unlimited when only 10 people can actually participate?
I would rather use Gappeo free plan, the tool is just fine but not worth the money for a lifetime deal. I can take unlimited free quizzes on test gorilla (my requirement was fulfilled with free tests).
Adi_A
Oct 4, 2024Hello Shoaibrehman,
Thank you for your question.
Regarding your review, please note that with Appsumo plans you get test credits that renew every month whereas the Free plan provides only 10 test credits, which are a one-time allocation. As an Appsumo user, you can upgrade to get up to 30 test credits per month by taking advantage of coupon stacking.
Also, Gappeo provides you access to the...
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