A: Hi criativos! ✋

1) I just had a question about the agency plans, if I buy Tier 4 I can provide access to 35 different consultants, and each of them will be able to add, remove or manage their own sites or need a main admin intervention?
➤ The current AppSumo offer does not allow other customers to resell access to the GetLead panel. Otherwise - the AppSumo offer applies to the purchase of GetLead only for the use of your own company.
You cannot resell accesses on plans purchased from AppSumo.
As the name suggests - you create accounts for "consultants". However, you can grant administrator rights to employees - then each administrator will have access to every panel user, every call history, has access to recordings and can manage widgets (all available in the panel).

Agency access, i.e. reselling to GetLead customers, personalization of the entire panel for your branding and e-mails - is possible only through our website. Why? The agency offer was created during our offer with the sale of GetLead on AppSumo and operates under different conditions than those included in the current offer of AppSumo.

2) Will each consultant have their separate access with a unique email and password?
➤ Yes, each consultant has access. However, he will see the history of conversations of all people from the department who are assigned to this department. If each consultant has one department - then he will only see his chat conversations.
➤ Only the owner of the entire account has access to the recordings.
➤ Additionally, each consultant has an avatar and a name displayed to users.

Greetings!