Hi - I have submitted ticket to connect my domain.
Hi - I have submitted ticket to connect my domain. No response on that. Even not getting emails on new ticket submissions. Kindly support.
Hey there Sumoer, this is Riza from AppSumo!
I see you are having an issue with the support and onboarding, GoBio.Link. If this is still happening, please kindly reach out to info@gobio.link, or to support@appsumo.com, if there is no reply 🙂
It seems as though this company is ghosting us. We bought their product, now they deleted my account and probably others. We deserve better than this. This is the second time this year that software I've purchased suddenly stopped working without any communication from the companies. We deserve better.
Great to see support from Appsumo which makes your company a reliable one. Thanks for that. I face 2 issues. Unable to connect my domain & the custom html embed which worked earlier is not working fine now. Raised 2 tickets & sent an email as you suggested. Hope we get back from them. Importantly, when we submit a ticket, we are not receiving any email about the ticket details too. Something wrong.