Q: Missing Activate Button for Tier 3 License - Ticket No Response
Hi GoBrunch,
I previously purchased the Tier 3 plan, but the "Activate" button is currently missing from my dashboard. Could you please help me redeem my purchased code?
I have already submitted a support ticket with my License key/number attached, but I have not received a reply yet.
Could you please look into this and help me activate my account?
Thank you for your assistance, and I look forward to your reply.
Richard_GoBrunch
Edited Oct 12, 2026A: Hi Shayla, hope you're well. I replied your email last Friday. I couldn't find your emails in our AppSumo records, that means it probably hasn't been activated. In that case, please get in touch with the AppSumo support team [email protected]. Pretty sure they will help you fast and feel free to reply to me if you need any extra guidance after that.