Q: Transactional fee
Can you explain what the transactional fee is. Is it charged to me every time i use go brunch? 4% of what?

Richard_GoBrunch
Aug 29, 2025A: Absolutely. The transactional fee only applies when you use GoBrunch to collect payments from your members, such as subscriptions, workshops, or paid events.
It’s not charged every time you use GoBrunch in general. Hope that helps.

Verified purchaser
I am interested in a Tier 2 license and was just about to type in the same question. I couldn't find anything when I searched the FAQ for 'Transactional Fees'. Can you please explain in detail what the fee is/for and when it is applicable? Thank you!

This is a brand-new feature we’ve just introduced last week. The transactional fee (4% on tier 1, 2% on Tier 2 and 1% on Tier 3) only applies when you choose to use GoBrunch to collect payments, for example, if you’re charging for memberships, workshops, or events. It’s not something that’s charged every time you use GoBrunch, only when a payment is processed through the platform.
I am an account professor and I plan on using this to meet with my students. They are not charged for these meetings so I assume I would never have to pay a transaction fee for these types of events.

That’s exactly right. Since your students are not being charged for the meetings, there’s no transaction fee at all.

Verified purchaser
Richard, thank you for the amazingly fast response. I'll be signing up today. I'm a retired 'geek' and I volunteer in helping other senior citizens with their online tech support needs of all types. No charge whatsoever to them. I'll be using GoBrunch to assist. I sincerely appreciate you!