Verified purchaser
A Must-Buy, Fresh Concept, But Latency, Recording, and a Few Other Issues
I absolutely love GoBrunch 😊 My usecase is a fun meeting space for my community's monthly meetups, and I used it for two recorded courses, but that didn't go well (will explain more below). The concept is great, it's easy to use, the permissions features are granular, and branding options and customization are amazing. The concept itself is really fresh and fun, and makes me feel like I'm actually meeting with my community members, rather than get "Zoom fatigue" from another video meet with big boxes. ❤️
There are a few big issues for me though:
- Latency and freezing audio and video are an issue in sessions. Myself and attendees get dropped from rooms sometimes
- Using a locked room is not a fun experience. I love the knocking sound and notification, but if you miss the device dialogue box that pops up in your system tray (PC) to let an attendee in a room, it's gone forever until they try again, for some reason. I seriously cannot find an "admit" button in the actual GoBrunch meeting room itself; it just shows a message someone is trying to get in in the chat. Really annoying. I switched it to public or use an access code as a workaround. They need to add a clear, *on screen* button that admits people to the room if using the approval workflow, not just the system alert
- For scheduled GoBrunch rooms, you can't edit details about a meeting if it's too close to start time, or already started, so I only use the perpetual meeting room, just in case
- Recording quality and ease of use is terrible; the dialogue box that pops in Chrome for permissions won't got away, and since it's embedded in the Chrome UI, it warps the aspect ratio of the recording, so it makes my head look like a hotdog 😂 If you do record, there's isn't a clean, easy way to keep your aspect ratio and present things like slides or share your screen. It will mess up the recording beyond saving, again, because it warps the aspect ratio and squishes everything. So, I can't use this for classes or recording like I'd planned and tried. I have to redo the live classes with attendees that I've already recorded in another video meeting solution, because GoBrunch's recordings are unusable
- Trying to use the screenshare function in Chrome will mess up your session, so don't plan on using the screenshare function with GoBrunch. It will put in a permissions dialogue box that will persist until you close the tab or window, even if you stop screensharing. It's really annoying, and removes visible space/warps the aspect ratio of the GoBrunch room
They are a MVP for sure, but I hope they fix these issues! Again, concept, ease of use for the most part, and customization are fantastic. Fresh concept I haven't seen anywhere else. But my user experience has has some challenges.