In a way, I feel bad writing this because one of the developers, Richard, spent about an hour helping me get everything set up after I purchased the product. He is very kind.
I was already put off by how dated the platform looked, but I assumed that, as the company grew and received more funding, they would steadily improve it.

Unfortunately, six months later, they're still selling the product on AppSumo, yet NOTHING seems to have changed. Their public roadmap seems that it hasn't been updated for months, which doesn't inspire much confidence. Even the roadmap itself feels poorly organized:
https://trello.com/b/IOmSyM48/gobrunch-public-roadmap

Some of the biggest issues I encountered are:

- Creating a "space" page is surprisingly confusing. The different page types are poorly named, and it's not clear how they differ from one another.
- Setting up a paywall is far from intuitive, and linking a community to your event is equally confusing.
- The product is advertised as a white-label solution, yet the GoBrunch branding still appears in several places. I have a group of spaces linked to my domain name. When I try to visit the link, I see the Gobrunch logo for example.
- It is SO SLOW. Oh my God... 2006 internet slow...
- There's a bug that has existed for months where clicking on a room from the admin panel simply makes the page blink without letting me enter it.
- Customizing the space is unnecessarily tedious and frustrating.

-The one feature that genuinely sets GoBrunch apart is the ability to fully customize the environment with your own backgrounds. Unfortunately, the built-in AI image generator is extremely outdated as it feels like using one of the first image generation models from four years ago. laughable results. I ended up using ChatGPT to create my backgrounds instead, but getting the correct dimensions requires additional work.
- The chat interface is extremely limited and feels like software designed in the 2000s...
- The mobile experience is nonexistent. In my experience, you can't even log into the platform properly from a phone.

Overall, GoBrunch has a genuinely unique concept and a few standout ideas, but the execution has fallen behind. It feels as though development has slowed dramatically, while the product continues to be marketed as if it were actively evolving. For a platform that still positions itself as a modern solution, I expected much more progress over the past six months. Usually I never give only 1 star, because there is always worse. But no, the lack of communication with the clients and the lack of desire to evolve the product even after having made a bunch of money is unacceptable. I feel like I've been ripped off. I can't use this product at all.