Little bit of a learning curve
I love the aesthetics of this platform. One draw-back, GoBrunch isn't completely user-friendly. There is a bit of a learning curve because navigation isn't intuitive. The biggest problem that we have experienced so far is audio echo. I reached out to customer service for help and was told that I could toggle the mics off and then on again if I could not find who was causing the echo. From how they explained it, if one person is causing the problem, it will affect everyone. Because this is a new tool for us, some of the group members want us to go to a more reliable platform but I really want this to work out. I like that it isn't the same old same old.
Richard_GoBrunch
Oct 7, 2024Hi Evette. Thank you for the review. Audio echo is very challenging as if we use algorithms to suppress, it can decrease the overall conversation quality. I'll do my best to help you and your members to handle it and feel comfortable using it. You'll see that after 2-3 meetings everyone will start enjoying the experience and feeling like they belong to your space.