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Member since: Jul 2020Deals bought: 303
5 stars
5 stars
Posted: Sep 19, 2022

Simple and Effective

My partner and I maintain updates, service requests, and hosting for 100+ client websites. We've been successfully using MeetVolley for clients who prefer a hands-on method of requesting support. However, most of our clients prefer emailing us requests. In comes GoDesk....

This weekend, I discovered GoDesk and decided to take it for a spin. The UI is simple and I successfully created test client users and the platform created tickets for incoming test email support requests.

I incurred one small issue with loading sample tasks and Tom quickly resolved it. I didn't see a way for my clients to create user accounts and log in and view support requests. Tom assured me the feature would soon be live. Good stuff!

I see a great future for GoDesk and appreciate Tom's communication. It's worth the grab, 5 tacos for now.

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