Under Deal Terms and Conditions it says: Ability to upgrade | GoZen Forms.Ai

GoZen Forms.Ai

dasackman

Apr 11, 2024

Q: Under Deal Terms and Conditions it says: Ability to upgrade or downgrade between 5 license tiers I bought tier 2 how do I upgrade to tier 3?

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dasackman

Found it sorry

David_Minvo

great!

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This is ridiculous. I've been buying from AppSumo for many years now. It is ridiculous that they don't bother so send a notification letting their customers know what is happening. I want my refund or credit for my purchase to which I no longer have access. Please fix this ASAP.
Hello Appusmo Support, I don't like having to contact you all about this, but it's chronic that Appsumo does not alert buyers when we have options to get a refund on products that no longer give us TLD access. https://appsumo.com/products/gozen-forms/?query=GoZen%20Forms.Ai https://appsumo.com/products/gozen-contentai/ I checked my inbox and there has been zero communication. Only found out by logging into Gozen just now just to see I have been downgraded to a free tier on both purchases GoZen ContentAI $39.69 GoZen Forms $62.10 TOTAL $101.79 Please issue a refund for both. I was going to make a purchase today on another product, but now I'm less inclined to do so due to Appsumo's lack of proper communication back to us in a timely manner. Thank you for your attention to this.
A message on my account showed that AppSumo hadn't paid them, and the account would be closed. What about my $69 is this normal on Appsumo or have I just been scammed? If no one from Appsumo or Gozen resolves this situation with a full refund or full credit. I don't want to result to legal action, but this is ridiculous.
We need to talk! 😔 My 'lifetime access' has vanished, and according to AppSumo, it's because they themselves paused payments to the partner. This is a direct breach of our agreement with AppSumo, as our contract is with them, not with GoZen. If, like me, you purchased perpetual access and now have nothing, demand your #FullRefund in credits! AppSumo must take full responsibility. Contact [email protected]. #AppSumoFail #CustomerRights #TechDeals"
i Have Sent Mail 6 Times Please Help

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