GoZen Forms.Ai

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KwanKwan
KwanPLUS
Edited Sep 26, 2024

Q: Several Bugs found need resolve asap!

We purchased your product yesterday and created a form from scratch. While the UI/UX is user-friendly, we encountered several bugs and haven't received a response from live chat.

Key issues include:
1. Team Member Invitation: Team members must sign up first instead of receiving a direct invite.
2. Survey Preview: The preview redirects to the Gozen site after 1-2 seconds, making it impossible to view.
3. Dropdown Menu: Entered data disappears and resets to default after refreshing.
4. Cant access form: via custom domain shows a “404 NOT FOUND” warning from Google.
5. Workspace & Domain Management: Once added, it cannot be deleted.
6. Form Testing: Using Gozen link results in a blank screen after pressing next on Welcoming Page.
We cannot continue, need a prompt resolution to decide whether to proceed or refund. Kindly reply email & chat

Founder Team
Aishwarya_GoZen

Aishwarya_GoZen

Sep 26, 2024

A: Hi, We have replied to your questions in our live chat. Please check it there.

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KwanPLUS

Aishwarya, I already replied since before via chat. All except #3 has not resolved yet. Please give me eta.

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