GoZen Forms.Ai

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caron.stefano

Verified purchaser

Deals bought: 91Member since: Aug 2018
1 stars
1 stars
Apr 11, 2025

❌ Lifetime deal at risk – caught in the middle, no real support

I purchased GoZen Forms via AppSumo in December 2022. Now, more than two years later, I’ve been told my account will be deleted within hours.

- GoZen says it’s AppSumo’s fault for not paying.
- AppSumo says it’s GoZen’s fault for violating terms and trying to steal customers.

In the middle of this, I’ve contacted GoZen multiple times through their support chat — my messages were seen, but I’ve never received a reply. Appsumo don't reply to my email.

Incredible. Meanwhile… I’m the one who paid.
I trusted both companies. I’m the one left without access, no protection, and no support.

I’ve built business-critical tools on GoZen, and now I’m being punished for a conflict I didn’t create. This isn’t how “Lifetime” should work. This isn’t how trust is built.

Is this the kind of risk we have to accept every time we trust a Lifetime deal?

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