Lifetime deal no longer honored
I purchased GoZen Forms.Ai through AppSumo as a lifetime deal. Today, I logged in and saw a notice saying my account would be terminated within hours unless I upgraded to a paid monthly plan.
The message explained that GoZen has not received payment from AppSumo for over 100 days, and that this has led to limits on my account. I was told to either switch to a subscription or back up my data within 7 days.
I find this deeply disappointing. If GoZen is right about the missing payment, they should resolve it with AppSumo directly. As a paying user, I should not be caught in the middle or pressured into paying again for something I already bought.
This damages trust and makes me hesitant to rely on lifetime deals in the future.