Logged into GoZen Forms - Got a message that I need to sign up for a monthly payment plan
Very strange... logged into GoZen Forms, which I had purchased on Appsumo. Got a message telling me that I ha 11 hours to upgrade to a monthly payment plan.
I had purchased a Lifetime Deal on Appsumo.
Note to Appsumo: You need to protect your Appsumo customers. I'm not likely to buy from Appsumo again since I might lose money on a bad deal.
Note to GoZen: This problem is between you and Appsumo. Having failed to make good on the license I purchased from you on Appsumo, do you really think that I am now going to purchase a monthly plan?
Here is the exact message on GoZen Forms website:
*Important Notice About Your Account*
We deeply regret the inconvenience caused by the current limitation issue on your account.
This situation stems from a delay in payment processing between AppSumo and GoZen, which has impacted our ability to allocate additional resources to your account.
GoZen has waited for over 100+ days of non-payment by AppSumo, before making a tough decision like this. Proof on non-payment by AppSumo is below, We understand how frustrating this must be for you, and we want to assure you that we are doing everything possible to find a solution. In the meantime, here are some steps you can take to ensure continuity and avoid disruption:
• Switch to a monthly subscription: This option guarantees resource limits and priority support since we have complete control over these plans.
• Backup your data: If you prefer not to switch, please take a backup of your data within the next 7 days to safeguard against any interruptions.
Your patience and understanding mean a great deal to us as we navigate this challenge together.
Please don't hesitate to reach out if you have any questions or need assistance during this time.
Please note that access will be terminated by the end of tomorrow if no action is taken.
Upgrade to Monthly / Yearly Plan