I'm having issues activating my account. It says: "We're sorry, but something went wrong. Please, contact support team for assitance". Can't find a customer support email or customer service chat, anywhere. Thanks in advance.
A: Hi, For assistance, you can access our live chat support by visiting the GoZen website: https://gozen.io A chat icon will appear at the bottom right of the page, and our support team will help you with activating your account.
A: Hi, Currently, we do not have integrations for Trusted Shops and Proven Expert. However, we’ll add this to our roadmap! Feel free to reach out if you have any other questions.
A: Hi, 1. Workspaces: Yes, you can set up separate workspaces for each client and invite them to manage their workspace. Tier 1 - 3 workspaces Tier 2 - 10 workspaces Tier 3 - 20 workspaces Tier 4 - 40 workspaces Tier 5 - unlimited
2. White-Labeling: White labeling is not currently available for workspaces.
3. CNAME: At Tier 5, you receive a single CNAME per account. Individual CNAMEs for each...
Q: Support email?
I'm having issues activating my account. It says: "We're sorry, but something went wrong. Please, contact support team for assitance". Can't find a customer support email or customer service chat, anywhere. Thanks in advance.
Aishwarya_GoZen
Nov 14, 2024A: Hi, For assistance, you can access our live chat support by visiting the GoZen website: https://gozen.io
A chat icon will appear at the bottom right of the page, and our support team will help you with activating your account.
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Q: Can you integrate Trusted Shops & Proven Expert too?
Can you integrate Trusted Shops & Proven Expert too?
Aishwarya_GoZen
Nov 14, 2024A: Hi, Currently, we do not have integrations for Trusted Shops and Proven Expert. However, we’ll add this to our roadmap! Feel free to reach out if you have any other questions.
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Q: Does it import from Amazon Brazil?
I see you have import from Amazon is that US only or any country?
Aishwarya_GoZen
Nov 14, 2024A: Hi, Yes, GoZen Testimonials imports from Amazon globally, including Amazon Brazil.
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I tried it and its not importing from any Amazon store. Also the title says import form Twitter which is weird.
Q: Could we see Samples landing pages and wall of love please?
I could not find them on your website.
Second, do you integrate with any listing sites if someone wants to leave a writing testimony?
Aishwarya_GoZen
Nov 14, 2024A: Hi,
1. Workspaces: Yes, you can set up separate workspaces for each client and invite them to manage their workspace.
Tier 1 - 3 workspaces
Tier 2 - 10 workspaces
Tier 3 - 20 workspaces
Tier 4 - 40 workspaces
Tier 5 - unlimited
2. White-Labeling: White labeling is not currently available for workspaces.
3. CNAME: At Tier 5, you receive a single CNAME per account. Individual CNAMEs for each...
Share GoZen Testimonials
Q: When requesting a review is there a review rating filter?
Aishwarya_GoZen
Edited Nov 14, 2024A: Hi, Yes, GoZen Testimonials includes a review rating filter for requesting reviews.
You can find it under Form > Response Page > Collect Rating.
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