Q: how many companies can i use in one workspace? like say i have a company and have a set of socials per company
how many companies can i use in one workspace? like say i have a company and have a set of socials per company(website, x, youtube, google, facebook, etc). Does one workspace means one company's socials pool? I have few companies and want to know how many licenses do i need to buy.
A: Hi, One workspace is for one company, including its set of socials (website, X, YouTube, Google, Facebook, etc.). If you have multiple companies, you'll need a workspace for each.
Tier 5 includes unlimited workspaces, allowing you to manage multiple companies without restrictions.
do your product provide analytics on wall of love, like which video testimonial is being played more, visit count etc.. of the wall of love page. and also i only see only one wall of love template in the app do you plan on adding more. Also how do i send a thank you mail to the users who have subimtted a review. Thanks
A: Hi, 1. We’re currently working on adding detailed analytics for the Wall of Love, including video play counts and page visits. This feature will be available within a day.
2. More Wall of Love templates are also in development and will be added soon.
3. To send thank-you emails to users who submit reviews, go to Form > Settings > Email Notifications.
Q: how do i incentivise customer once they leave a review
I would like to send gift or coupon code once the customer leaves a testimonials. i want to incentivise only who give video reviews not text. can i do that in your product, I see you have a spin wheel but don't see any where how to setup one in your docs can you help me with that.
i'm willing to make a purchase if your product can do this...
A: Hi, Yes, you can incentivize customers who leave a testimonial by sending them a gift or coupon code. To set this up, go to form> reward page> enable rewards> segments where you can configure rewards.
For reference, please refer to this documentation: https://docs.gozen.io/testimonials/getting-started/form#heres-a-step-by-step-order-for-setting-up-the-reward-page
I'm checking your product it looks really nice. But i have couple of questions
1. what do you mean by spaces does it mean website? 2. what is the maximum video length that i can set, and also will the video testimonials be transcribed into text 3. will i be able to edit the testimonials 4. how many text testimonials can i import do you have any limits on it if so how many 5. will there be more widgets
Q: how many companies can i use in one workspace? like say i have a company and have a set of socials per company
how many companies can i use in one workspace? like say i have a company and have a set of socials per company(website, x, youtube, google, facebook, etc). Does one workspace means one company's socials pool? I have few companies and want to know how many licenses do i need to buy.
Aishwarya_GoZen
Dec 3, 2024A: Hi, One workspace is for one company, including its set of socials (website, X, YouTube, Google, Facebook, etc.). If you have multiple companies, you'll need a workspace for each.
Tier 5 includes unlimited workspaces, allowing you to manage multiple companies without restrictions.
Let us know if you need further details!
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Q: Analytics
do your product provide analytics on wall of love, like which video testimonial is being played more, visit count etc.. of the wall of love page. and also i only see only one wall of love template in the app do you plan on adding more. Also how do i send a thank you mail to the users who have subimtted a review. Thanks
Aishwarya_GoZen
Nov 26, 2024A: Hi,
1. We’re currently working on adding detailed analytics for the Wall of Love, including video play counts and page visits. This feature will be available within a day.
2. More Wall of Love templates are also in development and will be added soon.
3. To send thank-you emails to users who submit reviews, go to Form > Settings > Email Notifications.
Share GoZen Testimonials
Q: how do i incentivise customer once they leave a review
I would like to send gift or coupon code once the customer leaves a testimonials. i want to incentivise only who give video reviews not text. can i do that in your product, I see you have a spin wheel but don't see any where how to setup one in your docs can you help me with that.
i'm willing to make a purchase if your product can do this...
Aishwarya_GoZen
Nov 26, 2024A: Hi, Yes, you can incentivize customers who leave a testimonial by sending them a gift or coupon code.
To set this up, go to form> reward page> enable rewards> segments
where you can configure rewards.
For reference, please refer to this documentation: https://docs.gozen.io/testimonials/getting-started/form#heres-a-step-by-step-order-for-setting-up-the-reward-page
Let us know if you have...
Share GoZen Testimonials
Q: Questions
I'm checking your product it looks really nice. But i have couple of questions
1. what do you mean by spaces does it mean website?
2. what is the maximum video length that i can set, and also will the video testimonials be transcribed into text
3. will i be able to edit the testimonials
4. how many text testimonials can i import do you have any limits on it if so how many
5. will there be more widgets
Thanks,
Aishwarya_GoZen
Nov 26, 2024A: Hi,
1. Workspaces: Yes, a workspace is tied to one website.
2. Video Length & Transcription: Max video length is 10 minutes. Yes, Videos are transcribed into text.
3. Editing Testimonials: Yes, you can edit them.
4. Text Testimonials Import Limit: No limit, you can import unlimited text testimonials.
5. More Widgets: Yes, more widget templates are coming soon.
Let us know if you need...
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Q: What is the Maximum recorded video resolution for video?
Hope you have the maximum resolution of 1080p or above on your product, Is it?
I'm considering Tier 5 will that be included init
Aishwarya_GoZen
Nov 25, 2024A: Hi, The maximum recorded video resolution is 1080p, and it is included in all tiers.
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