matt473

Verified purchaser

Deals bought: 10Member since: Jan 2024
1 stars
1 stars
Mar 17, 2025

Immediate Issues. Hopeful For Updates

I recently purchased Growify and the experience was been disappointing.

1. The plans are based on visits, but you cannot see your usage in the account. Seems crazy to pay for visits but you can't see how many visits you've used.

2. Biggest issue: I only connected Google/Facebook and my attribution is giving conversions to Shopify.... They say you can use this for any platform, but obviously something is wrong.

3. Attribution is giving referral traffic always as "direct".

4. Chat support with "Apple" has been frustrating. For example in the middle of a conversation with an immediate response, just disappears and stops responding. Says there's a ticket open, but there's nowhere to see any tickets. If i ask more than one question at a time, only one question gets answered and the other ignored.

5. Right on the Appsumo page, theres a "Predict ad performance" forecast showcase that isn't in the dashboard.

Some big red flags, but hopeful in some quick updates. I would love to see this platform perform as expected and will update my review accordingly.

Founder Team
Dan_Growify

Dan_Growify

Apr 23, 2025

Hi there! 👋

Thank you for sharing your feedback, and we’re really sorry to hear you’ve run into issues right out of the gate. We completely understand how frustrating that can be, and we truly appreciate your patience as we work to get everything running smoothly for you.

We’re actively improving Growify based on feedback like yours and are releasing regular updates to fix bugs, enhance performance, and add new features. We’re confident that the updates we’re working on will address the issues you’ve mentioned.

If you’re still experiencing any problems or need help with anything specific, please don’t hesitate to reach out to our support team at support@growify.ai. We’re here to make sure you have the best experience possible.

Thank you again for your feedback, and we’re excited to continue improving Growify for you! 💙

— The Growify Team

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