The idea of creating emails is great, the design is clean and the number of email templates for newsletters is very interesting and can easily attract visitors to open the email. In my opinion, I think they've done an excellent job and up to that point I was quite satisfied with what I bought.

However, after activating my account and trying to promote a campaign, I found that the analytical data was displayed and reported one thing, while in reality nothing was done. To do this, I checked the sending of replies from the Gmail account that was connected and nothing was displayed about sending. I got in touch with some of the email addresses I had on my contact list, and they said they hadn't received anything. So, in order to check that my campaign wasn't being sabotaged by the software, even though I had the internal analytical data provided by the application that informed me that the campaign had been sent, I entered some of my email addresses in the middle of the lists. To my astonishment, nothing was sent and the software's analytical data showed different delivery data from the first campaign.

Okay, with this data on my side, I tried to contact the software's support team, via the extension's app, email and comments on Appsumo, where I explained the problem in a few options over the course of a week. There was only one reply and that was to read an article from their database on how to improve the delivery and opening of email addresses, when what I was asking for was help to check what was happening with my gmail account that the campaigns weren't being sent.

Since I didn't get any further response from the support team for problem solving, I went ahead with the refund.

This is the situation that happened to me, it doesn't mean that it's the same for everyone who buys this software. I was a little disappointed, because I believed that the salesman was already there, but unfortunately the responses I received from the support team, as well as the indifference in the availability to solve a problem of malfunctions, were very poor, leading me to believe that I may probably have similar problems in the future where the responses may have the same treatment methods, that is, mitigating the problem until it falls into oblivion.