Gurucan Reviews

4.3

4.39 stars
4.39 stars
171

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Verified purchaser

Member since: Mar 2020Deals bought: 17
1 stars
1 stars
Posted: Jul 11, 2023

They will delete your paid account….

…If you don’t log in every 90 days. So if you are not currently using it, be aware!

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Verified purchaser

Member since: Feb 2021Deals bought: 96
1 stars
1 stars
Posted: Jun 21, 2023

0 Improvements in 2+ years

So i bought gurucan years ago when they first got on here, mostly because they went through ycombinator.

However, 2+ years later and they have made virtually 0 upgrades. only downgrades.

Also, they don't even have playback speeds on their videos, and if you want to embed HTML from somewhere else, on mobile it wont show. You're basically screwed.

Ive asked them consistently about improvements that are needed to keep them at base level with the course software that came out in the early 2000s, but yet they don't really...i don't think they've ever been through a course themselves.

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Member since: Dec 2020Deals bought: 82
1 stars
1 stars
Posted: Oct 31, 2022

I wouldn't suggest

It took me some time to set the account, and I was not happy with the output.

So, we barely support this platform.
My issue though, is that many times the service is down due to their security certificate
NET::ERR_CERT_DATE_INVALID

I do not reccomend it.

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Member since: Oct 2019Deals bought: 65
2 stars
2 stars
Posted: Jun 23, 2022

Can't Take Payment on LTD

Looks like it is impossible to take payments with the AppSumo LTD deal.
That pretty much renders the entire LTD useless.
One has to subscribe to one of the plans, starts at USD $1000/yr.
For that amount I'd go with SamCart.
The interface needs improvement, it's clunky and not intuitive.
Waiting on Julia to confirm about payments i if so, I will have to send my purchase back.
UTeach seems to be a bit better - takes payments, easier interface and cleaner customer UI.
ty.

Founder Team
Julia_Gurucan

Julia_Gurucan

May 9, 2024

Hey kaplanmediagroup!

Thank you for your review & honest feedback!

So far payments provider works fine, we use Stripe and Paypal as a providers. Gurucan doesn't accept payment on behalf of Creators on all of the plans. I am sorry if it was misleading from our side in features.

With whom you communicate in Customer Support? I would look at your case to find if we can be any help

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Verified purchaser

Member since: Oct 2020Deals bought: 90
5 stars
5 stars
Posted: Jun 9, 2022

Need to brush up on details

This is one of the few services that have a Japanese interface among many LMS. It is a very high point to service for Japan, which is known as the least English-speaking nation in the world. Many of the expressions are in natural Japanese.

Support is very quick and friendly. This is very helpful.

I have no complaints about the basic functions, but I thought the video transfer limit was too small. I use other services for video storage space, but if it is an external link, I can't view it on my iPhone app. (The part described in HTML is not supported on smartphones.) Therefore, the problem is that we cannot hold 100% of the same courses for smartphone apps.

Most parts can be customized, but the really important parts are still the same. This is very important.
The footer of each page cannot be edited; a request was made over a year ago and will be worked on, but it hasn't happened yet.

The footer portion of the landing page is linked to the email. We definitely do not want to do it this way as it will cause a lot of spam.
I have asked support to leave the email address blank, but "Need help?"
and there was no email address when I clicked on it, which I think is not trustworthy.

Also, the email sent is sent from Gurucan's email.
Currently, I would not want to click on an email from an unknown email address. I would like to see this type of system fixed as soon as possible.

We can only do simple things such as landing pages. I think it will be difficult to increase sales unless you can create more expressive pages.

If you already have your own community or a trust-aged list, I think you can start selling courses on Gurucan and start your business without problems. However, I think it will be tough when it comes to SEO this page to attract traffic and lead to purchases.

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