Most disappointing deal I bought on Appsumo for a long time
We have multiple identification software as part of our outreach service. This deal looked promising and we purchased 40 codes. We are testing it next to other software we run on the websites, but so far we see a lot of bugs, missing data and no support. I reached out to George by mail, still waiting for a response (2 weeks ago). I really hoped this deal would make up to its promise, but so far only disappointment.
In two weeks we need to decide to keep it or refund it, unless they reach out (which i really hope) We see no other option then return it to AS.
@happierleads, hope that response time will improve. The same applies to the data correctness
I tried to filter for Active Demand in the Netherlands. I get a lot of companies, where non of them was from that country. Also it shows 88K for the Netherlands, Where this country has 2.3Million companies. For Germany it report 143K where Germany has 5.7Million companies.
Seems that the EU data is very low.
George_Happierleads
Nov 6, 2024Thank you for sharing your experience and giving us the opportunity to address these concerns. I apologize for the delay in response and any frustrations you’ve encountered—your feedback is truly valuable to us as we work to make Happierleads the best it can be.
To address your points:
1. Support Response Time: I’m sorry for the delayed response. We were handling a high volume of inquiries back then.
2. Data Accuracy: We’re actively working to improve data coverage and accuracy, particularly for regions like the EU, where we’re aware there are gaps. Our data sources are continually updated, but I understand that specific filters, such as country-specific targeting, may not have met your expectations. We’re working on refining these features and hope to improve the experience in upcoming updates.
3. Product Reliability: Our development team is dedicated to addressing bugs and improving the stability of the platform. I’ll ensure that the issues you reported are escalated to our team and handled as soon as possible. Your feedback on filtering by location is particularly helpful, and we’ll look into enhancing this functionality.
I understand the importance of evaluating software that meets your outreach needs, and I hope you’ll give us the opportunity to address these issues before making your final decision. We’re committed to improving the product experience, and your insights are incredibly helpful in guiding our development priorities.
Thanks again for your patience and constructive feedback.