Totally Disappointed
This product has been a huge letdown. The contact info is all wrong, the engagement campaigns are useless, and people keep moving between all the stages in 100s - unsubscribes, spam, and everything in between. I’ve never seen anything like it. Support does get back to you, but their help isn’t very useful. I really regret buying this.
George_Happierleads
Nov 6, 2024I’m truly sorry to hear that your experience with our product hasn’t met your expectations. I appreciate you taking the time to share this feedback, as it helps us understand where we need to improve.
Regarding the issues with contact accuracy and engagement campaigns, I understand how frustrating it must be when the data and functionality don’t deliver as promised. We’re actively working on enhancing the data accuracy and refining our campaign features to provide a smoother experience. I’ll make sure your feedback is shared with our product and support teams to address these areas more effectively.
We strive to provide responsive and effective support, so it’s disappointing to hear that we haven’t been able to assist you in a way that truly resolved your concerns. I’ll personally review your past interactions with our support team to see where we can improve and ensure that future support is more helpful.
Our goal is to provide a valuable tool that helps you succeed, and I’m committed to doing everything we can to make that happen. If you’re open to it, I’d like to connect with you directly to discuss how we can make things right.
Thank you again for your honest feedback—it’s invaluable as we continue to improve.
Best regards,
George