Headway Questions

Showing 1 - 5 of 180 questions
leilaeesmleilaeesm
leilaeesm
Aug 7, 2026
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Q: My subscription

I paid for this product 2 days ago with PayPal but still my account is a free one. How and when my account status will change?

Founder Team
Headway_App_Support_Team

Headway_App_Support_Team

Aug 9, 2026

A: Hi there,

Thank you for messaging us!

Please email our team at [email protected] with details about your issue for prompt assistance.

They will be happy to assist you.

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smithqueen19910smithqueen19910
smithqueen19910PLUS
Aug 5, 2026
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Q: I love you so much but....

I bought your lifetime package 1 year ago and requested a refund because there was no Vietnamese.
Now that AI models are becoming more powerful, I’m asking again before purchasing.
Do you have Vietnamese yet? Content of books, summaries, reading books, subtitles...?

Founder Team
Headway_App_Support_Team

Headway_App_Support_Team

Aug 6, 2026

A: Hi there,

We sincerely appreciate your feedback.

Currently, we offer book summaries in English, Spanish, French, German, Portuguese, Italian, Polish, and Japanese.
Nonetheless, we will consider adding more languages, including Vietnamese, to the app in the future 😊️

If you have any suggestions to further improve our app, please feel free to share them at [email protected].

Kind...

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TetanicRaptorTetanicRaptor
TetanicRaptorPLUS
Jul 24, 2026
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Q: Do you have a roadmap available?

It's clear that Headway has mixed reviews as the summaries simply don't do enough to satisfy everyone. What plans do you have the capital after this campaign? I like the idea of headway but there needs to be a bit more added to the app than a 15 minute read. Examples being a 30 minute summary or even longer based on user preference. More variety from titles, etc. What is coming to headway that...

Founder Team
Headway_App_Support_Team

Headway_App_Support_Team

Jul 27, 2026

A: Hi! Thanks for the thoughtful feedback and for sharing such ideas. We don’t currently publish a detailed public roadmap or non-public financial plans related to the campaign. Headway currently offers 2,000+ text and audio book summaries, and we’re continuously working to expand the library's breadth and improve the overall learning experience. We can also use AI-powered tools to support parts...

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OorgieMDOorgieMD
OorgieMD
Jun 11, 2026
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Q: Favorites

Is it possible to add favorites? My favorites could be the one I want to reread or book to be read in full. Thanks

Founder Team
Headway_App_Support_Team

Headway_App_Support_Team

Jun 11, 2026

A: Hi there,

Thank you for messaging us!

Please email our team at [email protected] with details about your issue for prompt assistance.

They will be happy to assist you.

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WhitneyLAWhitneyLA
WhitneyLAPLUS
Jun 2, 2026
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Q: Model used to create the summaries?

Which model does Headway use use to create the summaries and is it possible to switch models based on the topic the book is covering?

Founder Team
Headway_App_Support_Team

Headway_App_Support_Team

Jun 3, 2026

A: Hi there,

Please email our team at [email protected] with details about your issue for prompt assistance.

They will be happy to help you.

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