My favorite tool..with obvious concerns with terms
I bought a team pack for birthday presents for my family so we could share reasonable ai tool usage. (I also shared some usage with a school in Haiti to help teach empoverished children ai) I have been super happy, promoting the product to coworkers as well but the recent term updates are a concern:
7.4. Lifetime Licenses
7.4.1. Lifetime licenses, where offered, grant access to the Services for the lifetime of the product, not the lifetime of the purchaser. “Lifetime of the product” means the period during which Hedy continues to offer and commercially support the specific version or service tier.
7.4.2. Lifetime licenses remain subject to:
All terms and limitations in this Agreement, including Service Limitations (Section 3.3)
Fair use policies and reasonable usage limits
Availability of Third-Party Services, including AI providers
Our right to modify or discontinue features (Section 14). 7.4.3. No Perpetual Guarantee: We do not guarantee that the Services will operate indefinitely. Lifetime licenses do not obligate us to maintain compatibility with future platforms, continue specific third-party integrations, or provide unlimited resources.
julian_hedy
Nov 14, 2025Hi J, thanks for the feedback! As you hopefully have seen by now, we value all user feedback tremendously.
Let me know if we can help with your support of the school in Haiti by providing additional licenses. We would love to be part of your efforts there. Just ping me via email.