A: Yes, Heffl can absolutely work for a physical product-based business! Here's what's supported:

Product catalog — Add all your physical products with names, prices, cost/buy price, SKU, images, and tax rates
Quotes & Invoices — Select products from your catalog when building quotes and invoices, with pricing and tax filling in automatically
Margin tracking — Track the difference between your buy price and selling price
Client portal — Showcase a curated product catalog for your clients to browse directly in their portal
Multi-currency & tax — Sell in multiple currencies with configurable tax rates
That said, Heffl is primarily a CRM and business management platform, so it doesn't currently have dedicated inventory management features like stock level tracking or warehouse management. If those are critical to your workflow, it's worth keeping that in mind.

For quoting, invoicing, and managing client relationships around physical products though, it works really well! 😊