Heffl.com is a very good CRM software with a clean interface and useful features for managing leads, contacts, and daily business activities. The system is easy to use, and data importing and organization work smoothly, which helps save a lot of time. Overall, it is a reliable CRM solution and suitable for growing businesses.

However, one area that needs improvement is customer support. The response time is slow, and getting timely assistance can be challenging. Improving the support experience would make Heffl.com an excellent CRM platform.

Overall, a good CRM with strong functionality, but better support would greatly enhance the user experience.