I'm a solo founder, and Helploom has been a massive time saver. After spending a bit of time giving the AI agent feedback and training it on my existing knowledge base, it's now handling ~90% of my support tickets automatically. The responses keep getting better over time, so I'm spending way less time in my inbox and more time improving my product. If you're a small team or solopreneur looking to automate support without the complexity of enterprise tools, easy recommendation.