Q: Deal clarification FAQs – Part 1 Let’s make the deal transparent here for your queries, 1.
In the HexaFair website pricing page, there are many plans available. But, why only Virtual Events Small package covered in AppSumo plans?
Ans: Virtual Events are popular format and most demanded. We have taken up that plan and tired up.
2. What’s special about HexaFair than others?
Ans: Though the conference (sessions) offered by everyone is the same, the venue (environment) offered by HexaFair is in 3D and Virtual Booths are special with more features that are value added to your event sponsors.
3. What is the difference between HexaFair and other competitors?
Ans: The virtual environment is in complete 3D (Immersive experience) whereas the competitors like Hopin, Airmeet & others offer 2D experiences.
4. Can I change the plan after enrolling into one plan?
Ans: Yes, the subscription can be downgraded/upgraded plan any time during the AppSumo promotion is active.
5. Can ticketing and ticketing packages for event attendees’ registration be included?
Ans: Available in the Enterprise plan. Pls contact our sales team.
6. What are the virtual booth features included in the packages?
Ans: Exhibitor virtual booths include the features of exhibiting documents, videos, business card information, chat with booth visitors, posters & logos.
7. What are the networking options available with the packages?
Ans: Attendees can interact with fellow attendees by viewing their business cards and initiate text conversations
8. Will you offer on-boarding training?
Ans: All on-boarding training and training materials will be shared with the subscribers that enables them to manage their events on their own
9. Can we avail live event day support from HexaFair team?
Ans: Live dedicated team support during the live event cost additionally. This can be availed upon discussion with our sales team as our sales team will take through the procedures; and prior booking in the calendar for support team, say 7 working days before the live event day.
10. Can we get pre-event and post-event support from HexaFair team?
Ans: Support from the HexaFair team can be sought by sending a mail to support at hexafair.com on your queries.
11. Could we get training videos for uploading content into the platform?
Ans: It is available in our website at www.hexafair.com/academy, or you will get a mail carrying details upon subscription.
12. Can I do multiple events at the same time?
Ans: Yes
13. Do you provide a version for mobiles as more and more people use their phones to connect?
Ans: Yes. It comes up with iPhone and Android mobile apps.
14. Is the attendee list can be hidden?
Ans: Attendee list can be hidden from other attendees by disabling the networking feature, so that information privacy is maintained
15. Any limit for numbers of exhibitors?
Ans: Though our Virtual Events small supports maximum 10 exhibitors (booths), we extend AppSumo deal to support upto 30 exhibitors per event