Terrance01Terrance01PLUS
Aug 4, 2026
Q: Transaction Fees / Capacity etc not Updating
I have 7 codes stacked I should have .25% transaction fees and 75k attendees with 40 events etc... but my platform only shows the level 4 limits. Help - Terrance
Founder Team
Ben_HeySummit
Aug 4, 2026A: Hi Terrance, I can help get this checked. Please email [email protected] from the address you use to sign in to HeySummit and mention this AppSumo question. That’s the only account detail needed to match the redeemed codes and current limits safely, without asking you to share it publicly.
Thanks, Terrance.
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Terrance01PLUS
Ok...emailed
Founder
Thanks for doing that. Email is the right place for the account-specific checks, so there’s no need to share any private details here.
All the best.