wm1Q: Personalisation and data protection (DSGVO)
Hello, I have two questions about your brilliant tool.
- Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)?
- Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)?
danielrachlin
Jun 23, 2026A: Hey there! Thank you so much for the kind words about the tool.
To answer your first question, we are fully compliant with GDPR requirements. While we already meet all the necessary data protection regulations, we haven't officially applied for the formal certification seal just yet. However, this is an upcoming milestone for us, and we are aiming to secure both the official GDPR certification and our ISO certification in the near future.
As for the chat launcher, you currently can't use a looping video instead of the standard icon. That is a great idea, though!
Let us know if you have any other questions.