Verified purchaser
Great purchase
Heyy is really slick and looks like one of those appsumo products that is going somewhere, the UI and onboarding is nice and responsive.
My main request would for the ability to add extra users and AI agents for a price per month, I have tier 3 and when I need more users I won't pay 499 a month to move up, I would end up moving. I was thinking something like $10 per user and $5 per AI agent per month is a win win for everyone, and then maybe you can offer byok if you have revenue from extra users.
Regarding the other review I also noticed that for multiple brands it's not so ideal out of the box but I think it's great if you have one team inbox per brand, however there needs to be the option to automatically map a channel to a team inbox without using up an automation credit.
Also as other have mentioned a one time fee to remove branding would also be nice.
danielrachlin
Jun 16, 2026Thanks so much for the great review! We're thrilled to hear that you love the slick UI and onboarding experience, and we are absolutely committed to being one of those AppSumo products that goes all the way!
Regarding your ideas for growth, we hear you loud and clear on wanting more flexibility without having to jump up a massive tier. While we don't offer a one-time fee to remove branding, as that visibility is crucial for our growth right now, we are completely open to working something out. Please reach out to our team directly, and we’ll gladly discuss a custom, flexible monthly deal for your extra users, AI agents, and branding removal.
To help with your multi-brand setup, you actually don't need to burn any automation credits! While we highly recommend keeping a "one workspace per company" structure, you can easily segment things by creating custom views and team inboxes for each brand without consuming a single credit.
Thank you again for the invaluable feedback and for backing us early on. We're excited to grow alongside you!