Hide My WP Ghost Questions

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Q: I'm currently using Secupress, is there any advantage of using Hide My WP Ghost in comparison?

soyoo.rePLUSSep 5, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Based on the list you provided, it looks like the features available in Hide My WP Ghost can replace most of the features you currently use from Secupress.

Currently available in Hide My WP Ghost:

- Block IP during some time after 3 invalid login attempts

Hide My WP Ghost allows you to configure the number of failed login attempts you’d like to permit before blocking that user from further attempts for an amount of time.

The ban duration and the lockout message the user will see on the login page instead of the login form after their IP has been blocked can be customized as well.

- Captcha on login forms

for more details: https://hidemywpghost.com/kb/brute-force-attack-protection/#activate_brute_force

- change login url

for more details: https://hidemywpghost.com/kb/change-wordpress-login-path-with-hide-my-wp-ghost-plugin/

- Firewall Against SQL & Script Injection, 7G firewall

more details here: https://hidemywpghost.com/kb/customize-paths-in-hide-my-wp-ghost/#firewall_script_injection

- Hide wp-admin

Protecting the admin area from unauthorized access allows you to block many common security threats.

more details: https://hidemywpghost.com/kb/how-to-change-and-hide-wp-admin-path-with-hide-my-wp-ghost-plugin/

Hide My WP Ghost offers a lot of features that you can use to increase website security.

However, take into account that Hide My WP Ghost might not be a complete replacement, as our plugin is not meant to be an all-in-one security plugin, and we don’t intend to replace all the other security plugins out there.

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Q: How does Hide My WP Ghost compare to WordFence?

Can I use both at the same time?

FullstackologySep 5, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Sumo-ling! Thank you for your interest in Hide My WP Ghost.

Yes, Hide My WP Ghost is compatible with Wordfence, and you can safely use the two together.

Hide My WP Ghost will complement Wordfence by offering an extra layer of protection that the other doesn’t offer.

With Hide My WP Ghost you prevent attacks from happening, by hiding vulnerabilities in themes, WP core, and plugins. Hackers and hacker bots can’t attack what they can’t find.

This offers an extra layer of protection that you don’t get from other plugins, because those focus on helping you while you are attacked and after you were attacked, by cleaning files, detecting malware, injections, etc.

With Hide My WP Ghost you can avoid getting injections in the first place.

To learn more about the advantages of using the two plugins together and the settings we recommend activating when using Hide My WP Ghost alongside Wordfence, check out this resource:

https://hidemywpghost.com/hide-my-wp-and-wordfence/

Hope this helps but let me know if you have any other questions.

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Q: Hi, i like to check if it works with affiliatewp for tracking of affiliate code?

phil427Sep 4, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Phil! Thank you for your question.

We haven't tested with the plugin you mentioned just yet but we don't anticipate any issues.

As an extra precaution, we recommend NOT changing the REST API path and not disabling it in case the API access is being used.

It should be set up as in the image from this tutorial here: https://hidemywpghost.com/kb/customize-paths-in-hide-my-wp-ghost/#hide_rest_api

We've tested Hide My WP Ghost with over 1,000 plugins and themes so far, and we're constantly working on testing more.

Hide My WP Ghost Compatibility Plugins List: https://hidemywpghost.com/hide-my-wp-compatibility-plugins-list/

Compatibility issues are unlikely, especially if you use the Safe Mode from Hide My WP Ghost. However, should any issues arise, you can always contact our support team using our internal support channels, and we'll do our best to assist you ASAP.

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Q: If I purchased a lifetime license a year+ ago @$59 [10 websites] would an additional purchase now move me to unlimited license?

Thanks,
Stacy

techbertSep 4, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Stacy! Thank you for your question.

YES, it's possible to buy more codes to increase your limits. So, if you already bought one code, purchasing an additional code and redeeming it for your account will upgrade your plan to the Double Plan, which includes unlimited websites.

I hope that clarifies things. Please let me know if you need further details or have any other questions

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Q: You guys still haven't responded back to 2 of the emails that I sent to the support team.

1. Sent on the Mon, 27 Feb 2023 (The issues with MainWP)
2. Sent 25 Aug 2023 ( NCSC )

UniversalDesignzAug 30, 2023
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Founder Team
Peter_Squirrly

Peter_Squirrly

May 14, 2024

A: Hi,

We are sorry to hear about that.
I have checked our inbox for contact@hidemywpghost.com which is our main email address for Hide My WP Ghost, and we did receive both of your emails and responded to them, however, we haven't received any replies back since then.

I will respond to those emails again and attach proof of the replies so make sure to check it out.

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Q: Great tool!

What is the consequence of using it on future WordPress Updates and the functionality of plugins (WPML etc)? I imagine the changed paths will create error messages that require for each update?

info9419tPLUSSep 3, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Sumo-ling! Thank you for your interest in Hide My WP Ghost.

Hide My WP Ghost doesn’t physically change any path or file. Rewrites happen when a browser accesses files and paths.

We've tested it with over 1,000 themes and plugins so far, and we are continuously working on this to further extend the list of plugins that Hide My WP Ghost is compatible with.

Compatibility issues are unlikely, especially if you use the Safe Mode from Hide My WP Ghost.

Compatibility problems were fixed for:

- Builders
- Server hosting
- Cache Plugins
- Security Plugins

We fixed for those, because that's where most issues were found in the past and we keep working on making it more compatible with them.

You can check out the list of plugins Hide My WP Ghost is compatible with here:
>> https://hidemywpghost.com/hide-my-wp-compatibility-plugins-list/

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Q: Is the plugin compatible with Lottie Player?

It killed the animation on my site. This is a big problem. Thanks.

Rob_Sumo_GoldSep 1, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Rob! Thank you for your interest in Hide My WP Ghost.

We haven't tested with this yet. That said, compatibility issues are unlikely, especially if you use the Safe Mode from HMWP Ghost. However, should any issues arise, you can always contact our support team using our internal support channels, and we'll do our best to assist you asap.

Compatibility problems were fixed for:

- Builders
- Server hosting
- Cache Plugins
- Security Plugins

We fixed for those, because that's where most issues were found in the past and we keep working on making it more compatible with them.

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Q: Your plan is mapped to Ghost, on your website is mentioned the following: 1 Year Premium Support 1 year ...

Plugin Update
1 year Events Log & Alerts

Will the 3 points above be lifetime for this deal?

UKEDASep 3, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: YES, that's correct. With this deal, you get access to lifetime premium support, lifetime Ghost Plan updates, and lifetime Events Log & Alerts. Let me know if you have any other questions!

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Q: On your website it is mentioned: 1 Year Premium Support 1 year Plugin Update 1 year Events Log & Alerts Is ...

the deal on Appsumo lifetime with support, updates and log & alerts or just for one year?

UKEDASep 2, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Sumo-ling! Thank you for your interest in Hide My WP Ghost!

YES, that's correct. With this deal, you get access to lifetime premium support, lifetime Ghost Plan updates, and lifetime Events Log & Alerts.

I hope this clears things up. Please let me know if you have any further questions!

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Q: Hi, is the tier 2 level like your agency level?

Can I resell this product to my clients as a white label product? I am a data security specialist, and I was looking for a tool to resell and help them manage their website.

mabry_kevinPLUSSep 1, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, mabry_kevin & alvaro9! Thank you for your interest in Hide My WP Ghost by Squirrly.

With 3 codes (Multiple Plan), you get access to White labeling. With this, Hide My WP Ghost can be completely white-labeled and appear under YOUR brand’s name and logo. This is a great option if you want to be able to offer clients a premium WordPress security plugin – and have it be perceived as your own tool.

For more details: https://hidemywpghost.com/hide-my-wp-white-label

Hope this helps but let me know if you have any other questions.

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Q: hey I have a lot of spammers just commenting on my website or filling in forms, Does this solve this?

thx!

hendrik51PLUSSep 1, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Hendrik! Great question.

Hide My WP Ghost stops the automatic spamming on the WordPress common files. For comment spam: you can hide the wp comments.

However, note that hiding the file wp-comments-post.php will not stop the people who fill in the comment forms on your site and send you spam comments. To completely stop spam comments, we recommend also using a dedicated Anti-Spam plugin which has a spammer database list and is tailored to blocking unwanted comments.

Hope this helps!

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Q: Hi Team Squirrly, I’m interested in purchasing your plugin Hide My WP Ghost, but I have a few questions before making a decision: 1.

Does your plugin include any features to block DDoS attacks specifically on the home page or any other page/post? Alternatively, can you add this function in the near future upon request?

2. If I choose to change all the classes and rename file paths, will your plugin cause any issues or slow down my website?

3. Currently, I am using WP Cerber and Cloudflare for my website. Can Hide My WP Ghost replace WP Cerber?

Looking forward to your response.

Thank you!

ShadowleafAug 31, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Shadowleaf! Thank you so much for your interest in Hide My WP Ghost by Squirrly!

1. Server-side protection is great for stopping all sorts of DDoS and similar attacks.

Now, on the application side (WordPress) – its information is exposed.

People can easily find out you are using WordPress as your CMS and start to poke the common points of XSS entries, such as RSD, WP-JSON, and similar entry points.

They will also predict which vulnerable plugin paths you have, so they can try cross-scripting on those plugins.

So you should use Hide My WP Ghost to completely block out those easy-to-guess information (together with brute force and limit login attempts).

This way, your WP application side is protected without having the bloat on it.

And gain peace of mind knowing both Server and Application are well protected.

Your best security stack:

- Server Side: Protected and Hardened with Malware Detection, etc.
- Application side (WP): use Hide My WP Ghost to complete the story.

This can't be stopped using a plugin as the traffic is processed by the server and until it reaches the plugin filter, it already uses resources. We added in HMWP Ghost all the filters and firewalls that can be added to protect you from attacks.

2. There are a limited number of settings inside Hide My WP Ghost that can slow the site. These settings are NOT active by default. Plus, for the settings that can slow the site, we offer warnings, so that people will know that playing with those settings will have an impact on this. But that's only for those who want to use it hardcore for footprint removal, instead of using it for security.

Our documentation (Knowledge Base resources) also includes details about this.

3. We don't intend to replace the other security plugins out there. Our purpose is to add an extra layer of protection (not available in the others), in order to prevent hacking attempts.

Instead of focusing on fixing files that were already infected, we focus on hiding the paths that hacker bots use to gain access or inject scripts.

Hackers and hacker bots can't attack what they can't find, so this will automatically increase the level of protection of any WP site.

With Hide My WP Ghost, you prevent attacks from happening, by hiding vulnerabilities in themes, WP core and plugins.
I
This offers an extra layer of protection that you don't get from other plugins, because those focus on helping you while you are attacked and after you were attacked, by cleaning files, detecting malware, injections, etc.

With Hide My WP Ghost, you can avoid getting injections in the first place

Our plugin is compatible with WP Cerber Security. For more details, I encourage you to check out this resource: https://hidemywpghost.com/hide-my-wp-ghost-with-wp-cerber-security/

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Q: Interested to know if this is compatible with ninjafirewall or a better replacement?

frandsenPLUSAug 31, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Sumo-ling! Thank you for your question.

We haven't tested with the plugin you mentioned just yet. However, we've tested Hide My WP Ghost with over 1,000 plugins and themes so far, and we're constantly working on testing more. That said, compatibility issues are unlikely, especially if you use the Safe Mode from Hide My WP Ghost.

Hide My WP Ghost is not meant to be an all-in-one security plugin, and we don’t intend to replace the other security plugins out there.

Our purpose is to add an extra layer of protection, in order to prevent hacking attempts.

With Hide My WP Ghost you prevent attacks from happening, by hiding vulnerabilities in:

- themes,
- WP core,
- and plugins.

Hackers and hacker bots can’t attack what they can’t find.

It does a bit more, as you can see on the Features list here >> https://hidemywpghost.com/hide-my-wp-ghost-security-features/

This offers an extra layer of protection that you don’t get from other plugins and security tools, because those focus on helping you while you are attacked and after you were attacked, by cleaning files, detecting malware, injections etc.

With Hide My WP Ghost you can avoid getting injections in the first place.

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Q: What do you understand by white-label?

How can we use the product?

103667358831183105193Sep 1, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey, Sumo-ling! Thank you for your question.

Hide My WP Ghost can be completely white-labeled and appear under YOUR brand’s name and logo. This is a great option for agencies (for example) who want to be able to offer clients a premium WordPress security plugin – and have it be perceived as their own tool.

For more details: https://hidemywpghost.com/hide-my-wp-white-label/

^^ That resource covers all the settings you can make using the Whitelabel option and provides more details about what each helps you achieve (and how it translates into actual plugin changes).

I encourage you to check it out and let me know if you have any other questions.

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Q: quisiera saber por cuanto tiempo tenemos actualizaciones, si son ilimitadas o solo de un año

afe1c9a2747644e884d0ec1869c743baSep 1, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey there, Sumo-ling! Thank you for your question.

This deal includes Lifetime access to Hide My WP Ghost and ALL future Ghost Plan updates. So, you WON'T just be getting updates for one year.

And as you can see from this article here (https://www.squirrly.co/marketingtools/hide-my-wp-ghost-eight-months-of-updates-and-fixes/), we're constantly rolling out new improvements and features.

Let me know if you have any other questions or need more details.

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Q: I have a website, I have ghost mode set up, I have Drupal 9 set up, but whatcms.

org displays it as WordPress. Why?

dokabalintAug 31, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey, Sumo-ling! Thank you for your question.

Please make sure to follow all the steps detailed in this tutorial: https://hidemywpghost.com/how-to-hide-from-wordpress-theme-detectors/.

If you need any extra help, you can always reach out to our support team at: contact@hidemywpghost.com

Also, take into account that some detectors keep a long-term cache once they detect the WordPress CMS, so it may take a while for them to update the information.

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Q: So-called branding!!

- If we need to suspend the plugin on a temporary basis. How can we do that?
- Branding is removed if the plug is disabled.
- If we temporarily suspended licenses, the branding will also be lost, and we will not be able to activate the customer's website from our panel.

~Unbelievable~
- As for hiding the plugin with CSS or whatever, is there a joke going on here??
- This is a kind of robbery because intellectual property matters and there are cybercrime laws.

We don't live in stone-age.

XhanDec 2, 2022
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Again, we are very sorry to hear that the White labeling feature included in our deal (Multiple Plan) didn't align with your expectations.

We value and understand your perspective, and we regret that our solution isn't the ideal fit for you at this moment.

But as we replied to a more recent question you posted here (https://appsumo.com/products/hide-my-wp-ghost/questions/i-am-not-satisfied-hide-my-wp-ghost-whit-1253211/), the plugin must be active on the client’s site as a requirement for White Label. This is key to ensuring functionality.

If you want to hide the plugin without using CSS, we provide an alternative here: https://hidemywpghost.com/hide-my-wp-white-label/

The alternative involves using a plugin called Admin Menu Editor to hide the Plugins section.

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Q: I am installing chatbase onto my site that I just purchased from appsumo.

Will this work with an AI chatbot?

meaningfulmoviesPLUSAug 31, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Thank you for your question. We don't anticipate any compatibility issues, especially if you use the Safe Mode from Hide My WP Ghost.

Compatibility problems were fixed for:

- Builders
- Server hosting
- Cache Plugins
- Security Plugins

We fixed for those, because that's where most issues were found in the past and we keep working on making it more compatible with them.

Even if any issues arise, which is unlikely, you'll be able to reach out to our support team, and they'll help you out. :)

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Q: It has 1 code and 2 code options.

Can you explain the differences the number of codes make? (sorry,,,Im a very beginner in this world of website creations)

meaningfulmoviesPLUSAug 31, 2023
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Founder Team
Irina_Squirrly

Irina_Squirrly

May 15, 2024

A: Hey, Sumo-ling! Thank you for your question.

The difference between the Single Plan (1 code) and the Double Plan (2 codes) is as follows:

- With 1 code, you can use Hide My WP Ghost on up to 10 websites. This refers to active installs, which means the maximum number of websites on which you can use the plugin AT THE SAME TIME. If you decide to stop using Hide My WP Ghost on a particular website, you can remove it from your account, freeing up space for a new website.

- With 2 codes, you can use Hide My WP Ghost to protect an unlimited number of websites.

Whether you decide to get 1 code or 2 codes, you have access to the same features. The only difference is the number of websites you can use it on simultaneously.

I hope this clarifies things. Please let me know if you need additional information.

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Q: I've noticed that you still haven't responded to my question that I posted on December 2nd, 2022.

It's quite perplexing to me!

https://appsumo.com/products/hide-my-wp-ghost/questions/so-called-branding-if-we-need-to-su-1028134/

XhanAug 30, 2023
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Founder Team
Florin_Squirrly

Florin_Squirrly

May 15, 2024

A: that link you've sent doesn't work and doesn't load for us.

We were not having an active campaign during 2nd Dec. We're only here during the campaigns. Outside of that, we reply on our own channels.

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