Hipclip Reviews

I initially found Hipclip to be great, but over time, it has become redundant and unusable. While uploading videos to Hipclip works fine, editing large videos presents significant issues. As many others have noted, you can edit the captions, but reviewing the video is impossible.

Even when working with pre-cut YouTube Shorts, you can add captions and other elements, but upon downloading, the result is a video with a black background, audio, and captions—completely missing the person in the video. This makes the software effectively useless for my needs.

I have attempted to contact their support team multiple times, including reaching out directly to Artem, but have received no response. Due to these persistent issues and lack of support, I have reverted to using Opus.

Was great for a short while. Then the videos are not uploading. I was told to upload to Youtube and download again which I did. I have still had no answer from support; waiting?

I tried to edit a Zoom recording. The import from Zoom to HipClip was easy and rather fast.

Then I used the automatic delete of filler words and it seemed it worked fine... but the only way to really check that would be to export the video because the real time overview is just useless.

That's the main problem of HipClip right now: you can edit easily your video by moving/erasing the words in the transcript but you're acting blind because the overview cannot read the edited version. The more you edit, the slower the overview.

It was a video in French. The transcript looked OK but there are sometimes some mistakes. I found that editing the transcript (to have correct subtitles) was difficult, mostly because the interface is slow but also because of the way it's made. For example, it's easy to replace one word by an other but not that easy to replace two words by one or one by two.

My video was a 1 hour 30 minutes video. It's probably too long for the current capacity of HipClip but what's the use of generating shorts if it's not from long videos...

For now, it's unusable for me as it is. I still have some time before the end of my refund timeframe so I'll wait to see if it improves and ask for a refund if it doesn't.

My main issue is about support but we are NOT allowed to ONLY talk about support so here's some other random stuff....

1. I am not happy with HC software as of yet. I have no idea how to do most things and no where have I found any info. Why would the instructions of how to use HC be "hidden"?

2. I tried to do the editing out of filler words but it left many very weird spots in my video.

3. Tried to fix #2 and it took WAY longer to get it back to the way it was because there's no undo button. That was the most distressing and weirdest issue of HC.

4. The clips that AI chose didn't even make any sense to me. They were probably just chosen randomly because there were clear start & end spots. So I'd probably choose my own for accuracy and meaningfulness.

5. I sent several questions yesterday in the HipClip chat function. The person only answered the last one and neglected all the others. When I let them know that there were other questions I did not receive another response. I am so very tired of companies who have no problem taking money, but do not service their clients (product/software) very well afterwards.

I just "left" another AppSumo video editing software before getting HC.
HipClip is not looking much better at the moment.

I'd prefer no one from AppSumo reach out to HC as that skews the "how well does HC support their customers". We want to know how they actually treat customers without their "parent" smacking them on the knuckles.

That being said, HC is the best of the ones I've tried so far. It cannot actually edit videos where big portions need to be removed. My boss gives me instructions throughout the video for editing ideas. So I need to have another software to easily get in and remove fine points of detail. THEN I add it into HC for captions mainly.

I didn't like the edit precision, I lost more time trying to get rid of silences and filler words.

I asked for help and never heard back from the support team.