I just checked your roadmap(that uses Feedbear https://hiver.feedbear.com/ ).
But it says... *** This project is deactivated. If you're the owner of Hiver, please log in to resolve the issue. If you want to leave feedback, please contact Hiver's administrator. ***
Why is the roadmap no longer available? I am curious. I wanted to buy and test it out but...this scene makes me worried.
Please update the roadmap link when it's ready. TQ!
Q: Hey Akhil,
I just tried Hiver.
And I must say, the inline widget is remarkable. I tried to replace my contact form with that. Hiver is the best option to collect lead data by engaging with customers. And, the email verification is an added advantage, which makes the sales process simple!
I have a question for you. Can we continue discussion from a regular chat widget to inline?
Q: Hi Akhil,
Thank you for making the branding removal and Whitelabel(I know it's coming) available!
Just a few simple questions I have. 1) If I get the highest tier, how many workspaces do I have? So I can have different workspaces for different clients. - If it's a single workspace(like Ideta), can I invite someone to manage the specified bots I've created for them to manage the bots themselves and add their teammates(able to assign them as different roles) to handle/attend their bots? 2) For the validation, you are using Regex? If yes, will you help with some validation format? 3) Is Slack integration-ready? 4) When will you have a mobile app? 5) As I tested your chat widget, there is no such window that stores previous conversations. Will you consider adding it? When I click on refresh, then the conversation is rebooted. 6) How often do you bring updates to the tool? Once a month? Once a week? Once every two weeks? I don't wish to see the dev/creator only active in development during the campaign(just like another brand). 7) About the bot, if I have created a few bots. Is there a step for me to jump from Bot A(any flow) to a specified flow(or question) in a different bot(let's say Bot B)? So, I don't need to create new bots entirely for different pages. So I can jump to the questions between other bots. 8) Branding removal, are we allowed to insert our affiliate link if we enable the branding?
Thanks for being curious about Hiver from day one!. Happy to help with your concers.
1. Currently we have a single-team workspace for all plans. You'll be able to invite your clients so that they can create and configure their bots. Once they create a bot, you can see the same and help them with any sort of changes. Clients will be able to see their bots only.
1. They can create and configure their bots. - And they can invite their teammates by themselves also, right?
2. We do use a standard email verification process along with Regex - Other than Email, can I validate the name, phone number and any other fields(to be clear, we have the option to validate anything we want just like BotgateAI does).
1. Currently in a workspace we only have 2 levels of users that are an admin and a member. If you are an agency, you will be the admin and you can invite any number of clients as members. A member can't invite another person to the workspace. Only the admin can do it.
"Multiple workspaces" Vs "single workspace with multiple user groups" kinds of organizational controls need to be explored in...
Q: HI, I had this product but the name has changed and I do not know the login details.
Have you closed business.
Share Hiver
Q: Hi!
I just checked your roadmap(that uses Feedbear https://hiver.feedbear.com/ ).
But it says...
***
This project is deactivated.
If you're the owner of Hiver, please log in to resolve the issue.
If you want to leave feedback, please contact Hiver's administrator.
***
Why is the roadmap no longer available? I am curious. I wanted to buy and test it out but...this scene makes me worried.
Akhil_Hiver
May 14, 2024A: Hi there,
We had to change our product roadmap tool and all the data has been successfully exported. Setting up the new one. I'll let you know when it is up.
Share Hiver
Please update the roadmap link when it's ready. TQ!
Q: Hey Akhil, I just tried Hiver.
And I must say, the inline widget is remarkable. I tried to replace my contact form with that. Hiver is the best option to collect lead data by engaging with customers. And, the email verification is an added advantage, which makes the sales process simple!
I have a question for you. Can we continue discussion from a regular chat widget to inline?
Looking forward
Akhil_Hiver
May 14, 2024A: Adam,
Thanks for your feedback!
Bot playbooks are on our high priority list and you can expect it in the next quarter.
Do you have some special use cases in mind? Feel free to check our product roadmap.
Share Hiver
Q: Calendly integration is good.
Can I connect hiver data fields to Calendly? So that there is no need of data re-entry?
Akhil_Hiver
May 14, 2024A: Yes- Hiver will pass the data fields to Calendly.
I would love to see how you use Calendly with Hiver.
Share Hiver
Q: Hi Akhil, Thank you for making the branding removal and Whitelabel(I know it's coming) available!
Just a few simple questions I have.
1) If I get the highest tier, how many workspaces do I have? So I can have different workspaces for different clients.
- If it's a single workspace(like Ideta), can I invite someone to manage the specified bots I've created for them to manage the bots themselves and add their teammates(able to assign them as different roles) to handle/attend their bots?
2) For the validation, you are using Regex? If yes, will you help with some validation format?
3) Is Slack integration-ready?
4) When will you have a mobile app?
5) As I tested your chat widget, there is no such window that stores previous conversations. Will you consider adding it? When I click on refresh, then the conversation is rebooted.
6) How often do you bring updates to the tool? Once a month? Once a week? Once every two weeks? I don't wish to see the dev/creator only active in development during the campaign(just like another brand).
7) About the bot, if I have created a few bots. Is there a step for me to jump from Bot A(any flow) to a specified flow(or question) in a different bot(let's say Bot B)? So, I don't need to create new bots entirely for different pages. So I can jump to the questions between other bots.
8) Branding removal, are we allowed to insert our affiliate link if we enable the branding?
Looking forward to hearing from you.
Thank you!
Regards,
Jornes
Akhil_Hiver
May 14, 2024A: Hi Jornes,
Thanks for being curious about Hiver from day one!. Happy to help with your concers.
1. Currently we have a single-team workspace for all plans. You'll be able to invite your clients so that they can create and configure their bots. Once they create a bot, you can see the same and help them with any sort of changes. Clients will be able to see their bots only.
2. We do use a...
Share Hiver
Hi!
Thank you for your response, Akhil!
1. They can create and configure their bots.
- And they can invite their teammates by themselves also, right?
2. We do use a standard email verification process along with Regex
- Other than Email, can I validate the name, phone number and any other fields(to be clear, we have the option to validate anything we want just like BotgateAI does).
3 & 4....
Verified purchaser
1. Currently in a workspace we only have 2 levels of users that are an admin and a member. If you are an agency, you will be the admin and you can invite any number of clients as members. A member can't invite another person to the workspace. Only the admin can do it.
"Multiple workspaces" Vs "single workspace with multiple user groups" kinds of organizational controls need to be explored in...