I just checked your roadmap(that uses Feedbear https://hiver.feedbear.com/ ).
But it says... *** This project is deactivated. If you're the owner of Hiver, please log in to resolve the issue. If you want to leave feedback, please contact Hiver's administrator. ***
Why is the roadmap no longer available? I am curious. I wanted to buy and test it out but...this scene makes me worried.
Please update the roadmap link when it's ready. TQ!
Q: Hey Akhil,
I just tried Hiver.
And I must say, the inline widget is remarkable. I tried to replace my contact form with that. Hiver is the best option to collect lead data by engaging with customers. And, the email verification is an added advantage, which makes the sales process simple!
I have a question for you. Can we continue discussion from a regular chat widget to inline?
Q: Hi Akhil,
Thank you for making the branding removal and Whitelabel(I know it's coming) available!
Just a few simple questions I have. 1) If I get the highest tier, how many workspaces do I have? So I can have different workspaces for different clients. - If it's a single workspace(like Ideta), can I invite someone to manage the specified bots I've created for them to manage the bots themselves and add their teammates(able to assign them as different roles) to handle/attend their bots? 2) For the validation, you are using Regex? If yes, will you help with some validation format? 3) Is Slack integration-ready? 4) When will you have a mobile app? 5) As I tested your chat widget, there is no such window that stores previous conversations. Will you consider adding it? When I click on refresh, then the conversation is rebooted. 6) How often do you bring updates to the tool? Once a month? Once a week? Once every two weeks? I don't wish to see the dev/creator only active in development during the campaign(just like another brand). 7) About the bot, if I have created a few bots. Is there a step for me to jump from Bot A(any flow) to a specified flow(or question) in a different bot(let's say Bot B)? So, I don't need to create new bots entirely for different pages. So I can jump to the questions between other bots. 8) Branding removal, are we allowed to insert our affiliate link if we enable the branding?
Thanks for being curious about Hiver from day one!. Happy to help with your concers.
1. Currently we have a single-team workspace for all plans. You'll be able to invite your clients so that they can create and configure their bots. Once they create a bot, you can see the same and help them with any sort of changes. Clients will be able to see their bots only.
2. We do use a standard email verification process along with Regex. You can compare with the likes of Neverbounce and zerobounce who are the market leaders in this space. We know that many of you test it with domains like google.com and large companies with accept-all domains. In these cases, the email verification system will return it as a valid email. We are building a list to avoid such domains.
3. Slack integration is under the user interview process and we are collecting feedback so that the human takeover will be smooth! I see your suggestion for a mobile app!
4. the Mobile app potential will be reviewed after Slack integration if that adds more value to new and existing users. The mobile app is not a high priority at this moment though.
5 & 7. Conversation history is in our technical discussions. This needs to be tied with multiple conversations on the websites and human takeover. This will be addressed in our next quarter.
6. Our technical cofounders are focussed on pre-planned feature launches which happen weekly. Our launch plans are always lean and incremental. But we take care of new high-priority requests such as "branding removal" from AppSumo.
8. Yes, affiliate links are possible!
Let me know if you have any more questions, always happy to help!
1. They can create and configure their bots. - And they can invite their teammates by themselves also, right?
2. We do use a standard email verification process along with Regex - Other than Email, can I validate the name, phone number and any other fields(to be clear, we have the option to validate anything we want just like BotgateAI does).
3 & 4. Slack integration is under the user interview process, and we are collecting feedback so that the human takeover will be smooth! I see your suggestion for a mobile app! - Slack integration is excellent. But, I think that mobile apps will be more suitable when we have the human takeover feature.
5. Noted with thanks. Wait for the update.
6. You made Branding removal available because it's crucial for your sales on Appsumo. I hope you will stay the same in the future for any other priority features. 💪💪💪
7. You didn't answer this correctly. I'd love to hear about this. As BotgateAi, we can jump to Bot B from Bot A during the bot's conversation. The only thing that is, there is no option to choose to jump to a specified step of the other bot. It only allows the bot to jump from a specific step to the beginning of the other bot. Please ask me if you don't understand me as I might not be good at explaining. :) - Didn't mean to compare. I want Hiver to do better than others and grow faster.
8. That's great!
---Additional question--- 1. Can we let our visitors type a longer text by pressing "Shift+Enter" in the widget? 2. Where is Hiver from, and how long has it been in the market?
I am looking forward to hearing from you. Thank you!
1. Currently in a workspace we only have 2 levels of users that are an admin and a member. If you are an agency, you will be the admin and you can invite any number of clients as members. A member can't invite another person to the workspace. Only the admin can do it.
"Multiple workspaces" Vs "single workspace with multiple user groups" kinds of organizational controls need to be explored in detail. Hiver is primarily built for sales organizations with a single team of multiple SDR/BDR roles. We'll be open for feedbacks and priorities will be updated.
2. Currently we only do email verification. We are looking for patterns in collected data for making verifications for names adding an extra layer of intelligence to emails. But this function has dependencies with the lead enrichment feature (not now) and we can't tell when we launch it. Phone number validation is a good suggestion and it has more priority.
7. Sure. you are talking about playbooks. Currently, we don't enable this. But it will be available in the next quarterly update and you will be able to jump to specific events such as booking an appointment. You can see better examples in Drift and Intercom
---Additional question--- 1. Can we let our visitors type a longer text by pressing "Shift+Enter" in the widget?- We will make this available in a few days! 2. Where is Hiver from, and how long has it been in the market?- Hiver is built by Pytenlabs, a small startup from India. We plan to start our entity in the US for the growth of Hiver. We are one of the latest conversational bot products in the market. You can see that we are not as feature-rich compared to other bots!. Our early adopters were Calendly users who wanted to qualify leads before they meet.
Q: 👋Hi Sumo-lings!
We’ve got some exciting news for you!🔥
We had very busy days after the launch on AppSumo and thanks for your many questions and suggestions. We’re listening to all your concerns and ready to roll out the most wanted features!
✅ Branding removal in Tier-2 and Tier-3 is live and available now! ✅ White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
🚀🚀🚀 Why should someone buy Hiver now?-
🔥 If you are looking for a simple lead capture tool with inbuilt email verification. 🔥 Book meetings with Calendly and reduce no-shows 🔥 An intercom similar chatbot builder.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Hint from a long-time sumloling:
forced branding of: "Chat bot by Hiver" = low sales here.
If this was free, sure. Brand away. But if we pay for a product, we shouldn't be forced to promote it.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Thanks for your reply :) Yes, we agree that this may be important for our clients. However, now this option is not yet available for the presented offers on AppSumo website. We thank you for your understanding and your interest in our platform.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Is the "powered by" or "wiget by" removable by Tier or stacking?
Am afraid not. What are your thoughts on making money with the branding? A few Sumolings were asking if they can have our affiliate link on the branding!
I don't mind removing the branding by purchasing the highest tier(or mid-tier). Please consider it! Otherwise, I'll definitely pass this deal as I'm looking for a good chatbot for my business websites.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: I am an agency, i would definitely get Tier 3 if this was whitelabelled?
Thank you for this question :) Yes, we understand that this option is important for many customers, however, we do not have a white label option. We are sincerely sorry and hope that you will follow all our updates via this link, https://trello.com/b/CaIOjsvf/hiver-product-road-map
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Thank you for your interest in our platform and such a question :) Branding cannot be removed with AppSumo plans. In case you are interested in our plans for future quarters, please follow it here, https://trello.com/b/CaIOjsvf/hiver-product-road-map We do our best to improve the service and delight our customers 😌
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Thanks for your reply. I've gotten out of the habit of buying based on verse invoices in a roadmap.Thanks for your reply. I've gotten out of the habit of buying based on verse invoices in a roadmap.
If the branding removal was implemented I probably give Hiver a try ...
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: As I read the questions and answers, branding removal is impossible.
I suggest you consider this option to be made available for sumo-lings. Otherwise, we will all pass your deal because all the deals here are available with branding removal. I will only buy when branding removal is available. Good luck with your sales!
Thanks for your recommendation 😌 Yes, we may consider this suggestion, however, it is not yet available. Our team is in the development and improvement of all features, and we will do our best to meet your needs and please you soon :)
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: You'll kill a lot of sales here if you can't provide whitelabelling.
The most asked feature here. Is it too difficult to understand that most of us are agency owners and marketers?
If you want traffic for your product you will easily get it here. Why forcing us to promote your product by using it with OUR CLIENTS.? Does not make sense.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Are you now considering a white label option?
I love this idea of instant email verification. And the product looks great. Love that it is a form and a chatbot both. That is the toughest thing for me with Continually (which I still love btw).
But I have to agree with most of the other comments here. If I cannot Whitelabel it, I am not interested.
I understand this is an Appsumo deal. But, we are paying for it and we do expect a "GREAT" deal because, well, we are spoiled Appsumo-ans.
But, here is something else about the branding piece...
I would have to say that forced branding here also lets me know that Hiver thinks this will be the best way to grow their product. I think it is odd as many other deals (and those deals happen to be pretty popular) make sure that white labeling is an option in at least one of the pricing tiers.
This marketing scheme also makes me wonder if the product will really have a future if you have to rely on Appsumo members to market for you. We are the beginning of the curve, not your mass audience. We are the ones that point out the issues. It seems almost amateur to rely on us for the marketing by forced branding. If we like it and especially if we are an affiliate (this guy), we are going to tell people about it.
I hope you try our email verification demo on our home page and am happy to hear that it could help you.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Thanks for the quick response.
Unfortunately the branding and intergration of say Fluendcrm or webebhooks is very important to me. The experience is that customers don't leave hum email easily so when they do I want to be able to send them an email directly with an offer. I see that you respond directly to questions that gives confidence. I also appreciate the integration you add. This could be one of the bigger deals on Appsumo if the requests from Appsumo customers are listened to. You have a wonderful tool. I can't wait for you to apply our requests. Thank you for coming on Appsumo!
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Hey Akhil,
Glad to have you on appsumo.
The vast majority of sumolings are asking for white label and you keep saying it is being considered. You are a featured deal. You are in the spotlight right now. You have zero reviews as I write this. The community is saying: add white label and we'll give you a try. If this doesn't work for your business model, so be it. I would have purchased today if you had white label and bonus if you had pabbly integration. Clock is ticking, my friend. You may want to escalate this request for priority consideration. Best of luck to you.
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Ahh man, you are about to lose all these sales simply because you refuse to remove the branding?
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
we'll be rolling out branding removal in Tier-1 & Tier-2 from tomorrow. White labeling will be available in Tier-3 and you will be notified here and in our product roadmap- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Branding removal in Tier-2 and Tier-3 is live and available now! White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: How do you compare yourselves with other (many) live AppSumo deals?
The common things that anyone can observe in all of them (most of the tools out there in the market) are drag-n-drop builder and multi-channel support and live chat. Am not attempting a feature-to-feature comparison here.
Hiver is relatively very new to the market and our thought process is simple- Get the right leads to your pipeline from the website so that you don't waste time around too many unqualified leads.
Why should someone buy Hiver now ?- 1. If you are looking for lead capture with email verification 2. Book meetings with Calendly and reduce no-shows 3. an intercom similar chatbot builder.
What is our future look like?- 1. We will be focused on the web as our channel 2. Optimizing the appointment booking experience with more calendar integrations and workflows so that you never miss an important lead. 3. Super efficient human takes-over/live chat so that you only need to chat with the hottest leads.
I hope this helps with a purchase decision.
If you have some feature suggestions, feel free to write to akhil@hiver.io and we are happy to hear your thoughts!
Q: HI, I had this product but the name has changed and I do not know the login details.
Have you closed business.
Share Hiver
Q: Hi!
I just checked your roadmap(that uses Feedbear https://hiver.feedbear.com/ ).
But it says...
***
This project is deactivated.
If you're the owner of Hiver, please log in to resolve the issue.
If you want to leave feedback, please contact Hiver's administrator.
***
Why is the roadmap no longer available? I am curious. I wanted to buy and test it out but...this scene makes me worried.
Akhil_Hiver
May 14, 2024A: Hi there,
We had to change our product roadmap tool and all the data has been successfully exported. Setting up the new one. I'll let you know when it is up.
Share Hiver
Please update the roadmap link when it's ready. TQ!
Q: Hey Akhil, I just tried Hiver.
And I must say, the inline widget is remarkable. I tried to replace my contact form with that. Hiver is the best option to collect lead data by engaging with customers. And, the email verification is an added advantage, which makes the sales process simple!
I have a question for you. Can we continue discussion from a regular chat widget to inline?
Looking forward
Akhil_Hiver
May 14, 2024A: Adam,
Thanks for your feedback!
Bot playbooks are on our high priority list and you can expect it in the next quarter.
Do you have some special use cases in mind? Feel free to check our product roadmap.
Share Hiver
Q: Calendly integration is good.
Can I connect hiver data fields to Calendly? So that there is no need of data re-entry?
Akhil_Hiver
May 14, 2024A: Yes- Hiver will pass the data fields to Calendly.
I would love to see how you use Calendly with Hiver.
Share Hiver
Q: Hi Akhil, Thank you for making the branding removal and Whitelabel(I know it's coming) available!
Just a few simple questions I have.
1) If I get the highest tier, how many workspaces do I have? So I can have different workspaces for different clients.
- If it's a single workspace(like Ideta), can I invite someone to manage the specified bots I've created for them to manage the bots themselves and add their teammates(able to assign them as different roles) to handle/attend their bots?
2) For the validation, you are using Regex? If yes, will you help with some validation format?
3) Is Slack integration-ready?
4) When will you have a mobile app?
5) As I tested your chat widget, there is no such window that stores previous conversations. Will you consider adding it? When I click on refresh, then the conversation is rebooted.
6) How often do you bring updates to the tool? Once a month? Once a week? Once every two weeks? I don't wish to see the dev/creator only active in development during the campaign(just like another brand).
7) About the bot, if I have created a few bots. Is there a step for me to jump from Bot A(any flow) to a specified flow(or question) in a different bot(let's say Bot B)? So, I don't need to create new bots entirely for different pages. So I can jump to the questions between other bots.
8) Branding removal, are we allowed to insert our affiliate link if we enable the branding?
Looking forward to hearing from you.
Thank you!
Regards,
Jornes
Akhil_Hiver
May 14, 2024A: Hi Jornes,
Thanks for being curious about Hiver from day one!. Happy to help with your concers.
1. Currently we have a single-team workspace for all plans. You'll be able to invite your clients so that they can create and configure their bots. Once they create a bot, you can see the same and help them with any sort of changes. Clients will be able to see their bots only.
2. We do use a standard email verification process along with Regex. You can compare with the likes of Neverbounce and zerobounce who are the market leaders in this space. We know that many of you test it with domains like google.com and large companies with accept-all domains. In these cases, the email verification system will return it as a valid email. We are building a list to avoid such domains.
3. Slack integration is under the user interview process and we are collecting feedback so that the human takeover will be smooth! I see your suggestion for a mobile app!
4. the Mobile app potential will be reviewed after Slack integration if that adds more value to new and existing users. The mobile app is not a high priority at this moment though.
5 & 7. Conversation history is in our technical discussions. This needs to be tied with multiple conversations on the websites and human takeover. This will be addressed in our next quarter.
6. Our technical cofounders are focussed on pre-planned feature launches which happen weekly. Our launch plans are always lean and incremental. But we take care of new high-priority requests such as "branding removal" from AppSumo.
8. Yes, affiliate links are possible!
Let me know if you have any more questions, always happy to help!
Share Hiver
Hi!
Thank you for your response, Akhil!
1. They can create and configure their bots.
- And they can invite their teammates by themselves also, right?
2. We do use a standard email verification process along with Regex
- Other than Email, can I validate the name, phone number and any other fields(to be clear, we have the option to validate anything we want just like BotgateAI does).
3 & 4. Slack integration is under the user interview process, and we are collecting feedback so that the human takeover will be smooth! I see your suggestion for a mobile app!
- Slack integration is excellent. But, I think that mobile apps will be more suitable when we have the human takeover feature.
5. Noted with thanks. Wait for the update.
6. You made Branding removal available because it's crucial for your sales on Appsumo. I hope you will stay the same in the future for any other priority features. 💪💪💪
7. You didn't answer this correctly. I'd love to hear about this. As BotgateAi, we can jump to Bot B from Bot A during the bot's conversation. The only thing that is, there is no option to choose to jump to a specified step of the other bot. It only allows the bot to jump from a specific step to the beginning of the other bot. Please ask me if you don't understand me as I might not be good at explaining. :)
- Didn't mean to compare. I want Hiver to do better than others and grow faster.
8. That's great!
---Additional question---
1. Can we let our visitors type a longer text by pressing "Shift+Enter" in the widget?
2. Where is Hiver from, and how long has it been in the market?
I am looking forward to hearing from you.
Thank you!
Verified purchaser
1. Currently in a workspace we only have 2 levels of users that are an admin and a member. If you are an agency, you will be the admin and you can invite any number of clients as members. A member can't invite another person to the workspace. Only the admin can do it.
"Multiple workspaces" Vs "single workspace with multiple user groups" kinds of organizational controls need to be explored in detail. Hiver is primarily built for sales organizations with a single team of multiple SDR/BDR roles. We'll be open for feedbacks and priorities will be updated.
2. Currently we only do email verification. We are looking for patterns in collected data for making verifications for names adding an extra layer of intelligence to emails. But this function has dependencies with the lead enrichment feature (not now) and we can't tell when we launch it. Phone number validation is a good suggestion and it has more priority.
7. Sure. you are talking about playbooks. Currently, we don't enable this. But it will be available in the next quarterly update and you will be able to jump to specific events such as booking an appointment. You can see better examples in Drift and Intercom
---Additional question---
1. Can we let our visitors type a longer text by pressing "Shift+Enter" in the widget?- We will make this available in a few days!
2. Where is Hiver from, and how long has it been in the market?- Hiver is built by Pytenlabs, a small startup from India. We plan to start our entity in the US for the growth of Hiver. We are one of the latest conversational bot products in the market. You can see that we are not as feature-rich compared to other bots!. Our early adopters were Calendly users who wanted to qualify leads before they meet.
Q: 👋Hi Sumo-lings!
We’ve got some exciting news for you!🔥
We had very busy days after the launch on AppSumo and thanks for your many questions and suggestions. We’re listening to all your concerns and ready to roll out the most wanted features!
✅ Branding removal in Tier-2 and Tier-3 is live and available now!
✅ White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
🚀🚀🚀 Why should someone buy Hiver now?-
🔥 If you are looking for a simple lead capture tool with inbuilt email verification.
🔥 Book meetings with Calendly and reduce no-shows
🔥 An intercom similar chatbot builder.
Share Hiver
Q: Is there a white label option for this?
Akhil_Hiver
May 14, 2024A: Unfortunately, we don't have a Whitelabel option.
Share Hiver
Verified purchaser
Hey Anthony,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Hint from a long-time sumloling: forced branding of: "Chat bot by Hiver" = low sales here.
If this was free, sure. Brand away. But if we pay for a product, we shouldn't be forced to promote it.
Akhil_Hiver
May 14, 2024A: Hi there,
I appreciate your feedback!.
What are your thoughts on making money with the branding?
A few Sumolings were asking if they can have our affiliate link on the branding!
Share Hiver
No.
A very small minority may want this if they are required to promote your product just to use it. Don't mistake this as a popular request.
Agreed.
I'm not taking a chance on software that I can't even remove branding from.
Verified purchaser
Hey there,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Hi there!
Thanks for your reply :)
Yes, we agree that this may be important for our clients.
However, now this option is not yet available for the presented offers on AppSumo website.
We thank you for your understanding and your interest in our platform.
Regards,
Margaret
Verified purchaser
Hey there,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Is the "powered by" or "wiget by" removable by Tier or stacking?
Akhil_Hiver
May 14, 2024A: Hi there,
Am afraid not.
What are your thoughts on making money with the branding?
A few Sumolings were asking if they can have our affiliate link on the branding!
Share Hiver
I don't mind removing the branding by purchasing the highest tier(or mid-tier). Please consider it!
Otherwise, I'll definitely pass this deal as I'm looking for a good chatbot for my business websites.
Dear Jornes,
Yes, we totally understand :)
Let us think about it, and thanks for the interest to Hiver platform.
Best Regards,
Margaret
Verified purchaser
Hey there,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: I am an agency, i would definitely get Tier 3 if this was whitelabelled?
Margaret_PartnerSupport
May 14, 2024A: Hi there!
Thank you for this question :)
Yes, we understand that this option is important for many customers, however, we do not have a white label option.
We are sincerely sorry and hope that you will follow all our updates via this link, https://trello.com/b/CaIOjsvf/hiver-product-road-map
Have a wonderful week 😊
Kind Regards,
Margaret
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Verified purchaser
Hey there,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Is the "Hiver" branding removable?
Otherwise I will pass ...
Margaret_PartnerSupport
May 14, 2024A: Hi Dennis,
Thank you for your interest in our platform and such a question :)
Branding cannot be removed with AppSumo plans. In case you are interested in our plans for future quarters, please follow it here,
https://trello.com/b/CaIOjsvf/hiver-product-road-map
We do our best to improve the service and delight our customers 😌
Kind Regards,
Margaret
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Verified purchaser
Hey Dennis,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Thanks for your reply. I've gotten out of the habit of buying based on verse invoices in a roadmap.Thanks for your reply. I've gotten out of the habit of buying based on verse invoices in a roadmap.
If the branding removal was implemented I probably give Hiver a try ...
Verified purchaser
Dennis,
Sure thing!. I will let you know when it is available.
Verified purchaser
Hi Dennis,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: As I read the questions and answers, branding removal is impossible.
I suggest you consider this option to be made available for sumo-lings. Otherwise, we will all pass your deal because all the deals here are available with branding removal. I will only buy when branding removal is available. Good luck with your sales!
Margaret_PartnerSupport
May 14, 2024A: Hi Jornes,
Thanks for your recommendation 😌
Yes, we may consider this suggestion, however, it is not yet available.
Our team is in the development and improvement of all features, and we will do our best to meet your needs and please you soon :)
Kind Regards,
Margaret
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Verified purchaser
Hey Jornes,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Thank you for your consideration!
Verified purchaser
Hi Jornes,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Whitelabel please on highest tier
Akhil_Hiver
May 14, 2024A: Hey there,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Share Hiver
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: You'll kill a lot of sales here if you can't provide whitelabelling.
The most asked feature here. Is it too difficult to understand that most of us are agency owners and marketers?
If you want traffic for your product you will easily get it here. Why forcing us to promote your product by using it with OUR CLIENTS.? Does not make sense.
Akhil_Hiver
May 14, 2024A: We appreciate the feedback from the community.
Our team is considering it!
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Verified purchaser
Hey there,
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
Thank you!
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Are you now considering a white label option?
I love this idea of instant email verification. And the product looks great. Love that it is a form and a chatbot both. That is the toughest thing for me with Continually (which I still love btw).
But I have to agree with most of the other comments here. If I cannot Whitelabel it, I am not interested.
I understand this is an Appsumo deal. But, we are paying for it and we do expect a "GREAT" deal because, well, we are spoiled Appsumo-ans.
But, here is something else about the branding piece...
I would have to say that forced branding here also lets me know that Hiver thinks this will be the best way to grow their product. I think it is odd as many other deals (and those deals happen to be pretty popular) make sure that white labeling is an option in at least one of the pricing tiers.
This marketing scheme also makes me wonder if the product will really have a future if you have to rely on Appsumo members to market for you. We are the beginning of the curve, not your mass audience. We are the ones that point out the issues. It seems almost amateur to rely on us for the marketing by forced branding. If we like it and especially if we are an affiliate (this guy), we are going to tell people about it.
Akhil_Hiver
May 14, 2024A: Very sensible feedback!
I hope you try our email verification demo on our home page and am happy to hear that it could help you.
Branding removal is being actively considered and please check our product roadmap here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
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Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Thanks for the quick response.
Unfortunately the branding and intergration of say Fluendcrm or webebhooks is very important to me. The experience is that customers don't leave hum email easily so when they do I want to be able to send them an email directly with an offer. I see that you respond directly to questions that gives confidence. I also appreciate the integration you add. This could be one of the bigger deals on Appsumo if the requests from Appsumo customers are listened to. You have a wonderful tool. I can't wait for you to apply our requests. Thank you for coming on Appsumo!
Akhil_Hiver
May 14, 2024A: Gayle,
This is our first time on AppSumo and we are open to feedback from the community!
Branding removal is being actively considered and you can check it here- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
We are trying to learn from users to make better workflows.
Webhooks are being internally tested for our own sales automation! We'll let you know when it is available.
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Verified purchaser
Gayle,
We have updated our widget integration doc to facilitate your request for not showing the widget avatar.
Please refer to the doc here- https://hiver.freshdesk.com/a/solutions/articles/101000370985
More updates in product roadmap- https://hiver.feedbear.com/roadmap
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Hey Akhil, Glad to have you on appsumo.
The vast majority of sumolings are asking for white label and you keep saying it is being considered. You are a featured deal. You are in the spotlight right now. You have zero reviews as I write this. The community is saying: add white label and we'll give you a try. If this doesn't work for your business model, so be it. I would have purchased today if you had white label and bonus if you had pabbly integration. Clock is ticking, my friend. You may want to escalate this request for priority consideration. Best of luck to you.
Akhil_Hiver
May 14, 2024A: Hi there,
Thanks for your interest in trying Hiver.
You'll have the branding removal option on Tier-2 and 3 from tomorrow onwards!
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Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: Ahh man, you are about to lose all these sales simply because you refuse to remove the branding?
Akhil_Hiver
May 14, 2024A: Hi there,
You'll have it very soon!
I'll keep you updated. Thanks.
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Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: can tier 3 be white label?
Akhil_Hiver
May 14, 2024A: Yes.
we'll be rolling out branding removal in Tier-1 & Tier-2 from tomorrow.
White labeling will be available in Tier-3 and you will be notified here and in our product roadmap- https://hiver.feedbear.com/boards/feature-requests/posts/removing-branding
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actually, it is good money making of converting all these white label to be your salesmen, all the best!
Great to hear that!
Verified purchaser
Hi there,
Branding removal in Tier-2 and Tier-3 is live and available now!
White labeling coming to Tier-3 very soon.
Please check our product roadmap for your suggestions on white-labeling- https://hiver.feedbear.com/boards/feature-requests/posts/how-should-white-labeling-work
Q: How do you compare yourselves with other (many) live AppSumo deals?
1- Ideta: https://appsumo.com/products/ideta/
2- BotgateAI: https://appsumo.com/products/botgate-ai
3- Desku.io: https://appsumo.com/products/deskuio/
4- UChat: https://appsumo.com/products/uchat/
Akhil_Hiver
May 14, 2024A: Hi there,
The common things that anyone can observe in all of them (most of the tools out there in the market) are drag-n-drop builder and multi-channel support and live chat. Am not attempting a feature-to-feature comparison here.
Hiver is relatively very new to the market and our thought process is simple- Get the right leads to your pipeline from the website so that you don't waste time around too many unqualified leads.
Why should someone buy Hiver now ?-
1. If you are looking for lead capture with email verification
2. Book meetings with Calendly and reduce no-shows
3. an intercom similar chatbot builder.
What is our future look like?-
1. We will be focused on the web as our channel
2. Optimizing the appointment booking experience with more calendar integrations and workflows so that you never miss an important lead.
3. Super efficient human takes-over/live chat so that you only need to chat with the hottest leads.
I hope this helps with a purchase decision.
If you have some feature suggestions, feel free to write to akhil@hiver.io and we are happy to hear your thoughts!
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