Hololink Questions

Showing 1 - 20 of 49 questions

Q: Will we be able to open the QR Code with the VR images on a Chromebook or is this only available for iphone/android?

Also, I bought a code and am attempting to open the codes; it is not working most of the time as the "tap to view" option isn't showing. Suggestions? I've followed the steps provided so that isn't the issue as sometimes it's viewable, but mostly it is not.

Are we able to simple embed the VR images on a website rather than needing a code or is this not a stand-along option for 3d viewing without using a QRcode?

shebePLUSJun 12, 2022
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Founder Team
Jens_Hololink

Jens_Hololink

May 14, 2024

A: Hi,

Here are answers to your questions. I hope I understand you correctly and otherwise please try to write again. Preferably through the chat widget in the editor. this way I will get a notification and can answer you more quickly :-).

Regarding the QR code:
The QR code is a link to your AR (augmented reality) experience. You can scan it with any phone or tablet that has a web-browser and a...

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Q: Actually one solution to the terms and conditions issue is just to allow us to specify the URL to display the T&C.

clearstarPLUSJun 11, 2022
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Founder Team
Jens_Hololink

Jens_Hololink

May 14, 2024

A: Thank you. That is a very good and important point. It'll be brought to the developer meeting first thing Monday morning.

Thank you again for pointing this out!

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Q: VERY important.

The terms and conditions must be white-labeled to our domain, company name, and information. Naturally, the link back to the hololink landing page needs to be changed to a URL of our choice. Without these changes, we can't use the product in a commercial setting. The pdf also needs to be white-labeled as well.

clearstarPLUSJun 11, 2022
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Q: Why this 2-step process of having a QR code to load and then a target image.

How about having the QR code serve as both? or a custom image serves as both. Point phone at image or QR code, load, and go. This 2 step process creates a lot of friction for users. Most ar apps run with just 1 step.

clearstarPLUSJun 10, 2022
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Founder Team
Jens_Hololink

Jens_Hololink

May 14, 2024

A: Hi Clearstar,

Thank you for the question.

The reason for the 2-step process is as follows.
Hololink serves webAR as opposed to AR through an app as the major friction point for most users when it comes to AR experiences is actually downloading the app. With AR campaigns, having a single app for many campaigns and brands is simply not feasible. Therefore you should see the scanning of the QR...

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Q: 1) What is an "active white label hololink" - does this mean you can only have one hololink item?

Or one branding of multiple hololinks on T1, but for T2 you can have different brands or company names?

2) Is this only for paper products as you mentioned. I'm wondering it a meditation visualization experience can be created with your system where they are in the experience of the visualization.

tswconsultingPLUSJun 8, 2022
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Founder Team
Jens_Hololink

Jens_Hololink

May 14, 2024

A: Hi tswconsulting,

1) An active white label hololink is any hololink that is white labeled, i.e. hosted on your unique, personal url, whether it be your own or a clients url. On T1 you buy the right to have 1 white label, so you can only have one at any time. You can always delete it or unpublish it and use the white label for another hololink, but you can never run more than one at a time. If...

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