Q: Why if I stack codes does my storage remain at 5gb!!!
Clearly, if I have 30 white label campaigns I’ll have more items uploaded than if I only buy 1 code.
I think sumos will have a problem with the fact we are paying more but you don’t offer more storage!
Unless we can store the files on another server?
But I feel it’s unfair that a 5 stack will get the same 5gb as 1 stack.
Please consider to increase the storage with this deal.
Lucas_Hololink
May 14, 2024A: Thanks for buying our AppSumo deal 🙏🙌
The 5 GB storage should be more than enough for even 50 Hololinks - so it’s more like a theoretical limit than something you’ll have problems with.
Keep in mind that WebAR experiences are essentially just website with AR, so 30 mb is a lot for a website.
If you do manage to max out on that storage, please let me know and we’ll figure something out 🙂
360Fashion
Verified purchaser
I didn’t buy it yet.
I think that the storage should increase if I’m paying more because there’s no way to have a 3D object be 30 mb and if you have multiple 3D objects in the scene, also it will add up.
My fashion models from clo3d weigh 150mb and that’s without animation.
So if I have 30 campaigns running with multiple scenes and story flow - 5gb won’t be enough.
It just doesn’t make sense why 1 code / tier would receive the same storage limit as the 5 stack. Clearly you have many more models and elements with 30 campaigns.
I suggest you to RE evaluate that with 5 stack we are oaying more and should receive more storage.
Jens_HololinkHi,
I'm sorry to say that the AppSumo deal is locked. But if you go beyond 5gb I'm sure we can figure something out. No worries there.
And then another thing. We often suggest that our users use much smaller 3D models than 150 mb. Preferably smaller than 25 mb. The reason for this is that we serve the content over the internet, and there is a very real risk that the experience will run slowly with very large models. There are many ways in which high-res models can be down-scaled to fill a lot less than 150 mb and still look great.
But if this is not an option for you, you may want to look into tools that allow you to build an app that your users can download, containing the models, because any tool that requires users to dynamically download hundreds of mb of data every time they use it will likely cause user friction and long loading times.
I'm sorry that we can't help you further with this, but if we can help you in any other way, please don't hesitate to ask.
Regards
Jens